Billing & Scheduling Lead - Clinic Operations

Socket.dev; Cedar Rapids (IA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Paid time off

401K matching

Dental and health insurance

Daily Pay

Job summary

UnityPoint Health is seeking an Administrative Associate to support outpatient therapy offices, handling scheduling, billing, and data entry across clinics. Responsibilities include verifying insurance, obtaining pre-authorizations, counseling patients on coverage and payments, and maintaining accurate records in EPIC.

You will help ensure adequate staffing, train office staff, support daily and monthly billing, and collaborate with the rehabilitation team and providers to resolve issues and

Qualifications

• Must be at least a high school graduate.
• Prior administrative experience in healthcare.
• Writes, reads, comprehends and speaks fluent English.
• Microsoft Office and Outlook – basic computer skills.
• Customer/patient focused; strong organizational skills.

Responsibilities

• Receives patients and visitors, screens calls and schedules patient appointments.
• Gathers billing information and counsels patients on coverage and payments.
• Manages pre-authorizations and authorizations; coordinates with payers.
• Maintains medical records and billing processes in EPIC; handles denials.
• Maintains filing systems and prepares reports; trains staff as needed.

Skills

Customer service

Multitasking

Attention to detail

Organizational skills

Critical thinking

English communication

Team collaboration

Education

High school diploma

Tools

Microsoft Office

Outlook

Job description

UnityPoint Health is seeking an Administrative Associate to support outpatient therapy offices, handling scheduling, billing, and data entry across clinics. Responsibilities include verifying insurance, obtaining pre-authorizations, counseling patients on coverage and payments, and maintaining accurate records in EPIC.

You will help ensure adequate staffing, train office staff, support daily and monthly billing, and collaborate with the rehabilitation team and providers to resolve issues and