Billing Scheduling Associate II - Pediatrics Central Administration

Washington University; Missouri; On-site; USD 25,000 - 37,000; Full time

Job summary

Washington University in St. Louis seeks a Billing Scheduling Associate II for the Pediatrics Central Administration to manage patient scheduling, insurance information, and billing inquiries.

You will counsel on financial assistance and coordinate with physicians and staff to schedule urgent or referred visits. The role emphasizes accuracy in demographics, insurance data capture, and use of Relatient reminders, with a typical on-site schedule at the Saint Louis campus.

Qualifications

• High school diploma or equivalent.
• At least 3 years of relevant work experience.
• Experience with billing systems and scheduling preferred.

Responsibilities

• Obtains insurance information from patients and counsels alternative ways for financial assistance.
• Communicates with physicians and clinical staff to assist with scheduling urgent or referred patient scheduling calls/requests.
• Provides patient scheduling services to include collecting demographics and insurance registration.
• Reviews schedule for new patients and makes updates when necessary.
• Calls patients with appointment time reminders; obtains insurance information and referral forms.
• Processes internal physician referrals for clinical care.
• Explains billing process to patients, answers inquiries from patients and third-party payers.
• Works with others to solve moderately complex problems.
• Explains billing process to other staff; assists with basic account maintenance activities.
• Assists patients with insurance questions regarding the billing process.
• Assists staff with sending out reminder cards and other scheduling duties.
• Works Relatient patient reminder system results and contacts patients or makes scheduling changes.
• May make daily edits and temporary changes to provider scheduling templates based on physician input.
• Performs other duties as assigned.

Skills

Billing systems

Customer service

Epic EHR

Financial information

Insurance

Interpersonal communication

Medical office support

Microsoft Excel

Microsoft Office

Microsoft Word

Organizing

Prioritization

Scheduling

Third party claims

Education

High school diploma

Tools

Epic EHR

Microsoft Excel

Microsoft Office

Microsoft Word

Job description

Billing Scheduling Associate II - Pediatrics Central Administration# Join us today## Billing Scheduling Associate II - Pediatrics Central AdministrationApply: On Campus/Onsite: Washington University Medical Campus: Full time: Posted 2 Days Ago: JR98387# **Location**SAINT LOUIS, MO 63110# **Scheduled Hours**40# **Position Summary**Obtains insurance information and referral forms and counsels patients on financial assistance over the phone. Schedules and registers patients over the phone or by email, with no patient contact.# **Job Description****Primary Duties & Responsibilities:*** Obtains insurance information from patients and counsels alternative ways for financial assistance.* Communicates with physicians and clinical staff to assist with scheduling urgent or referred patient scheduling calls/requests.* Provides patient scheduling services to include collecting demographics and insurance registration.* Reviews schedule for new patients and makes updates when necessary.* Calls patients with appointment time reminders; obtains insurance information and referral forms. Processes internal physician referrals for clinical care.* Explains billing process to patients, answers incoming inquiries from patients and third-party payers. Works with others to solve moderately complex problems.* Explains billing process to other staff; assists with basic account maintenance activities.* Assists patients with insurance questions regarding the billing process.* Assists staff with sending out reminder cards and other scheduling duties. Works Relatient patient reminder system results and contacts patients or makes scheduling changes.* May make daily edits and temporary changes to provider scheduling templates based on physician input.* Performs other duties as assigned. **Working Conditions:** Job Location/Working Conditions:* Normal office environment.Physical Effort:* Typically sitting at desk or table.* Repetitive wrist, hand or finger movement.Equipment:* Office equipment.The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.# **Required Qualifications****Education:**High school diploma or equivalent high school certification or combination of education and/or experience.**Certifications****/Professional Licenses****:**No specific certification/professional license is required for this position.**Work Experience:**Relevant Experience (3 Years)**Skills:**Not Applicable**Driver's License:**A driver's license is not required for this position.# **More About This Job**WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.## # **Preferred Qualifications****Education:**No additional education unless stated elsewhere in the job posting.**Certifications****/Professional Licenses****:**No additional certification/professional licenses unless stated elsewhere in the job posting.**Work Experience:**No additional work experience unless stated elsewhere in the job posting.**Skills:**Billing Systems, Customer Service, Epic EHR, Financial Information, Insurance, Interpersonal Communication, Medical Office Support, Microsoft Excel, Microsoft Office, Microsoft Word, Organizing, Prioritization, Scheduling, Third Party Claims# **Grade**G06-H# **Salary Range**$17.87 - $27.06 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.