Billing/Scheduling Associate II (PRN) - Cardiology

Washington University in St. Louis; St. Louis (MO); Sur place; USD 25 000 - 37 000; Plein temps

Résumé du poste

Washington University in St. Louis is seeking a reception/administrative support role focused on insurance information collection, patient registration, and scheduling. The position involves counseling patients on financial assistance, explaining billing processes, and coordinating with third-party payers.

Ideal candidates have a high school diploma and at least 3 years of related experience in a medical office environment, with familiarity in Epic EHR and Microsoft Office tools.

Qualifications

• High school diploma or equivalent required.
• 3 years of relevant work experience in medical office/billing setting.
• Experience with billing systems, insurance processes, and EHR preferred.

Responsabilités

• Registers new patients and assists with form completion.

Connaissances

Billing Systems

Customer Service

Epic EHR

Financial Information

Insurance

Interpersonal Communication

Medical Office Support

Microsoft Excel

Microsoft Office

Microsoft Word

Organizing

Prioritization

Scheduling

Third Party Claims

Formation

High school diploma

3 years relevant experience

Outils

Epic EHR

Microsoft Excel

Description du poste

LocationSAINT LOUIS, MO 63110

Position Summary

Obtains insurance information and referral forms and counsels patients on financial assistance over the phone. Schedules and registers patients over the phone or by email, with no patient contact.

Job Description

Primary Duties & Responsibilities

• Obtains insurance information from patients and counsels alternative ways for financial assistance.
• Registers all new patients, assisting with form completion.
• Reviews schedule for new patients, updating when necessary.
• Retrieves chart, prepares schedules and assists with patient/office workflow as required.
• Calls patients with appointment time reminders, obtaining insurance information and referral forms.
• Explains billing process to patients, answers incoming inquiries from patients and third-party payers.
• Assists patients with insurance questions regarding the billing process.
• Assists staff with sending out reminder cards and other scheduling duties; assists with basic account maintenance activities.
• Performs other duties as assigned.

Working Conditions

Job Location/Working Conditions

Normal office environment

Patient care setting

Physical Effort

Typically sitting at desk or table

Equipment

Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education: High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications/Professional Licenses: No specific certification/professional license is required for this position.

Work Experience: Relevant Experience (3 Years)

Skills: Not Applicable

Driver's License: A driver's license is not required for this position.

More About This Job

WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Preferred Qualifications

Education: No additional education unless stated elsewhere in the job posting.

Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience: No additional work experience unless stated elsewhere in the job posting.

Skills:

• Billing Systems
• Customer Service
• Epic EHR
• Financial Information
• Insurance
• Interpersonal Communication
• Medical Office Support
• Microsoft Excel
• Microsoft Office
• Microsoft Word
• Organizing
• Prioritization
• Scheduling
• Third Party Claims

Grade

G06-H

Salary Range

$17.87 - $27.06 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [e-mail] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Please visit our website at https://hr.wustl.edu/benefits/ to review our benefit eligibility criteria along with any applicable benefits.

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity or shared ancestry, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. As a federal contractor, the university maintains affirmative action programs to implement its equal employment