Billing & RevOps Manager

Plona Partners; California; Hybrid; USD 136,000 - 170,000; Full time

Job summary

Plona Partners is seeking a Manager, Revenue – Strategic Clients in Los Angeles to lead end-to-end billing and revenue for key client relationships. The role is hybrid, with four days in the office, and reports to Finance leadership within the Revenue Management department.

The ideal candidate has 5+ years in legal finance, strong billing experience, and expertise in e-billing and complex billing structures.

Qualifications

• 5+ years of legal finance, billing, or revenue management experience.
• Strong law firm billing experience highly preferred.
• Experience managing complex, high-volume, strategic client accounts.
• Advanced Excel skills including pivot tables and data analysis.
• Experience with 3E or comparable legal financial management systems preferred.
• Bachelor’s degree in Finance or Accounting preferred.

Responsibilities

• Own the complete billing lifecycle for strategic and high-volume client accounts.
• Serve as a primary Finance partner to billing Partners and matter teams.
• Manage proformas, invoice preparation, e-billing submissions, appeals, rejections, and billing follow-up.
• Ensure compliance with client billing guidelines, engagement terms, rate structures, and alternative fee arrangements.
• Monitor WIP, unbilled disbursements, invoice aging, write-downs, rejections, and collections activity.
• Analyze realization, billing performance, cash collection, and budget-to-actual results.
• Prepare actionable financial and revenue reporting for Partners and Finance leadership.
• Resolve complex billing issues involving rates, matter setup, timekeepers, guidelines, and invoice disputes.
• Lead monthly, quarterly, and year-end billing cycles.
• Identify opportunities to improve billing cycle times, controls, data quality, and client service.
• Supervise and develop members of the revenue team, including workload allocation, coaching, training, and cross-training.
• Collaborate with global billing and finance teams to ensure consistent execution across client accounts.

Skills

Revenue management

Legal billing

e-billing

Advanced Excel

Financial reporting

Leadership

Client relationship management

Education

Bachelor’s degree in Finance/Accounting

Tools

3E

e-billing platforms

Job description

Manager, Revenue – Strategic Clients | Los Angeles

Plona Partners is working with an elite global law firm seeking an experienced Revenue Manager to join its Los Angeles finance team and oversee billing and revenue operations for strategic, high-value client relationships. This is a leadership-level opportunity for someone with a strong background in legal billing, revenue management, e-billing, and complex client accounts who is ready to take ownership of some of a global law firm’s most important client relationships.

Schedule: Hybrid – 4 days in office

Compensation: $136,000–$170,000 + bonus and additional compensation

Department: Finance / Revenue Management

The Opportunity

The Manager, Revenue – Strategic Clients will lead the end-to-end billing and revenue process for a portfolio of key clients while partnering closely with attorneys, Partners, Finance leadership, and other business services teams. The position combines strategic client management, complex legal billing, financial analysis, collections support, reporting, and people leadership.

Key Responsibilities:

• Own the complete billing lifecycle for strategic and high-volume client accounts
• Serve as a primary Finance partner to billing Partners and matter teams
• Manage proformas, invoice preparation, e-billing submissions, appeals, rejections, and billing follow-up
• Ensure compliance with client billing guidelines, engagement terms, rate structures, and alternative fee arrangements
• Monitor WIP, unbilled disbursements, invoice aging, write-downs, rejections, and collections activity
• Analyze realization, billing performance, cash collection, and budget-to-actual results
• Prepare actionable financial and revenue reporting for Partners and Finance leadership
• Resolve complex billing issues involving rates, matter setup, timekeepers, guidelines, and invoice disputes
• Lead monthly, quarterly, and year-end billing cycles
• Identify opportunities to improve billing cycle times, controls, data quality, and client service
• Supervise and develop members of the revenue team, including workload allocation, coaching, training, and cross-training
• Collaborate with global billing and finance teams to ensure consistent execution across client accounts

Ideal Background:

• 5+ years of legal finance, billing, or revenue management experience
• Strong law firm billing experience highly preferred
• Experience managing complex, high-volume, or strategic client accounts
• Prior people management or team leadership experience strongly preferred
• Deep understanding of e-billing platforms and client billing guidelines
• Experience working with alternative fee arrangements, rate agreements, and complex billing structures
• Strong analytical and financial reporting capabilities
• Advanced Excel skills, including pivot tables and data analysis
• Experience with 3E or comparable legal financial management systems preferred
• Ability to communicate confidently with Partners, senior attorneys, Finance leadership, and client stakeholders
• Bachelor’s degree in Finance, Accounting, or a related discipline preferred

This position offers significant visibility within a sophisticated global finance organization and the opportunity to influence how major client relationships are managed from a revenue and financial operations perspective.

For legal billing and revenue professionals who have progressed beyond traditional billing execution and are ready to own strategic accounts, lead a team, and work directly with senior stakeholders, this is a particularly strong next step.