Billing & Revenue Optimization Specialist

Schneider National; Green Bay (WI); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical dental and vision insurance

Company paid life insurance

401(k) with company match

Paid time off and holidays

Tuition reimbursement

Supply chain and logistics benefits

Job summary

Schneider National is seeking a Revenue Specialist in Green Bay, WI to resolve customer billing discrepancies and overcharge claims. The role handles rate entry and invoice tasks and seeks improvement opportunities across billing processes.

The position requires an associate degree and 2–4 years of accounts receivable or finance experience, plus strong communication and problem-solving skills. Pleasant benefits accompany a stable, team-oriented environment.

Qualifications

• Associate degree required.
• 2–4 years of accounts receivable, finance or accounting experience.
• Excellent conflict resolution skills.
• Strong verbal and written communication skills.
• Able to build strong working relations.
• Able to develop and support new processes and approaches.

Responsibilities

• Analyze customer data to eliminate rating errors and bill customers for authorized services.
• Build relationships with customers and internal teams, including sales, pricing and collections.
• Redesign existing processes to eliminate manual and low-value work.
• Develop a strong understanding of customers' billing requirements.
• Input new publications, complete rate revisions and troubleshoot errors.
• Research and fix payment discrepancies and overcharge claims in a timely manner.
• Participate in new customer start-ups to ensure rating set-up is completed and accurate.
• Make recommendations regarding issues that impact billing, collections and missed revenue recovery opportunities. Interpret customer contracts and agreements and communicate requirements to various teams.

Skills

Accounts receivable

Conflict resolution

Verbal and written communication

Relationship building

Process improvement

Education

Associate degree

Job description

Schneider National is seeking a Revenue Specialist in Green Bay, WI to resolve customer billing discrepancies and overcharge claims. The role handles rate entry and invoice tasks and seeks improvement opportunities across billing processes.

The position requires an associate degree and 2–4 years of accounts receivable or finance experience, plus strong communication and problem-solving skills. Pleasant benefits accompany a stable, team-oriented environment.