Every claim paid and every denial overturned is treatment somebody actually receives. You would own the full revenue cycle for residential and detox services — scrubbing claims before they go, appealing the ones that come back, and chasing the ones that go quiet.
Schedule
- Full time, standard business hours — carriers and internal teams keep them, so you do too.
- Fully remote, from anywhere in Texas.
- An on-call rotation including weekends and holidays may be required; the facilities run 24 hours a day, 365 days a year.
- Occasional travel to Nova facilities around Texas for meetings, training and audits.
What you will do
- Manage the complete billing lifecycle for residential treatment and detox services.
- Review, audit and scrub claims for accuracy and compliance before submission.
- Submit electronic claims in 837I and 837P formats, and clear clearinghouse rejections.
- Post insurance payments and 835 ERA transactions accurately.
- Investigate denials, find the root cause, and prepare technical and clinical appeals.
- Work the AR — unpaid, underpaid and delayed claims, and the reasons behind them.
- Build strategies that stop the next denial rather than just resolving this one.
Required
- Two to four years of dedicated medical billing and collections experience.
- Billing experience with Residential Treatment Centers or inpatient detox — this one is required, not preferred.
- Electronic claim submission in 837I and 837P, and clearinghouse rejection resolution.
- Payment posting and 835 ERA processing.
- Denial management, appeals, and AR follow-up.
- UB-04 claim forms, and behavioral health revenue codes for residential and detox.
- Reliable internet with a backup connection, and reliable transportation for Texas travel.
Preferred
- Behavioral health claims and reimbursement processes specifically.
Benefits
- Health, dental, vision and life cover.
- Generous paid time off.
- Merit-based raises and a route to promotion, reviewed on a schedule rather than on request.
- An employee referral bonus.
- A role measured on outcomes you control — first-pass clean claim rate above 95%, denial resolution time, appeals recovery, 90-day AR and DSO.
- Autonomy: you would work independently, alongside clinical and operational teams rather than inside a billing pool.
Two to four years of dedicated medical billing and collections experience. Billing experience with Residential Treatment Centers or inpatient detox — this one is required, not preferred. Electronic claim submission in 837I and 837P, and clearinghouse rejection resolution. Payment posting and 835 ERA processing. Denial management, appeals, and AR follow-up. UB-04 claim forms, and behavioral health revenue codes for residential and detox. Reliable internet with a backup connection, and reliable transportation for Texas travel.