Billing Representative-Remote

Briarwood Detox; San Antonio (TX); Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health, dental, vision, and life cover

Generous paid time off (PTO)

Merit-based raises and promotion route

Job summary

Briarwood Detox is seeking a Billing Representative to manage the revenue cycle for residential treatment and detox services. The role focuses on claims submission, denial management, and orderly posting of payments.

The candidate should have 2–4 years of medical billing experience, familiarity with UB-04 forms, and the ability to navigate payer policies to optimize collections.

Qualifications

• 2–4 years of dedicated medical billing and collections experience.
• Experience billing Residential Treatment Centers (RTC) and/or inpatient detoxification services.
• Experience handling high-acuity behavioral health claims preferred.
• Proficiency with UB-04 claim forms.
• Knowledge of behavioral health revenue codes (e.g., 0126–1001).
• Strong understanding of payer policies and reimbursement guidelines.
• Ability to analyze denials and prepare effective appeals.

Responsibilities

• Manage the full medical billing lifecycle for RTC and detox services.
• Review and scrub claims prior to submission for accuracy and compliance.
• Submit electronic claims (837I/837P) and monitor clearinghouse rejections.
• Post insurance payments and 835 ERA transactions accurately and timely.
• Prepare timely appeals for denials and track outcomes with payers.
• Accounts receivable follow-up and efforts to reduce aging.

Skills

RCM knowledge

Claim scrubbing

837I/837P submission

Clearinghouse resolution

Payment posting (835 ERA)

Denial management

AR follow-up

UB-04 familiarity

Payer policies

Tools

No dedicated software listed

Job description

The Billing Representative is responsible for managing the revenue cycle process for residential treatment and detoxification services. This position requires expertise in behavioral health billing, claim submission, payment posting, denial management, and accounts receivable follow-up.

Schedule

• Monday-Friday 8-5 with availability for weekends and holidays.

What you will do

• Essential Functions
• Manage the full medical billing lifecycle for residential treatment and detoxification services.
• Review and scrub claims to ensure accuracy and compliance prior to submission.
• Submit electronic claims using 837I and 837P transaction formats.
• Monitor and resolve clearinghouse claim rejections.
• Post insurance payments and electronic remittance advice (835 ERA) transactions accurately and timely.
• Ensure claims are submitted in accordance with payer guidelines and required clinical documentation timelines.
• Maintain accurate billing records and support documentation.
• Denials & Appeals Management
• Audit denied claims to identify the cause of denial and determine corrective action.
• Interpret payer policies and reimbursement guidelines.
• Prepare and submit timely appeals for both technical and clinical denials.
• Gather and organize supporting documentation necessary for successful appeals.
• Track appeal outcomes and follow up with payers as needed.
• Implement strategies to reduce future denials and prevent revenue loss.
• Accounts Receivable Management
• Monitor outstanding accounts receivable balances.
• Follow up on unpaid or underpaid claims.
• Research reimbursement discrepancies and payment delays.
• Work to reduce aging accounts and improve overall collections performance.
• Maintain detailed documentation of collection activities and payer communications.

Required

• Physical Residence in Texas, Arkansas or Ohio.
• Required Education & Experience
• Minimum of 2 to 4 years of dedicated medical billing and collections experience.
• Experience billing Residential Treatment Centers (RTC) and/or inpatient detoxification services required.
• Experience handling high-acuity behavioral health claims preferred.
• Knowledge & Skills
• Comprehensive understanding of Revenue Cycle Management (RCM).
• Knowledge of:
• Claim scrubbing
• Electronic claim submission (837I/837P)
• Clearinghouse rejection resolution
• Payment posting (835 ERA)
• Denial management
• Accounts receivable follow-up
• Proficiency with UB-04 claim forms.
• Knowledge of behavioral health revenue codes, including detoxification and residential treatment revenue codes (e.g., 0126–1001).
• Strong understanding of payer policies and reimbursement guidelines.
• Ability to analyze denials and prepare effective appeals.
• Strong attention to detail and organizational skills.
• Excellent problem-solving and analytical abilities.

Benefits

• Health, dental, vision and life cover.
• Generous paid time off.
• Merit-based raises and a route to promotion, reviewed on a schedule rather than on request.
• Full Time employees are eligible for Health, Dental, Vision and Life Insurance in accordance with Nova Policies. PTO begins to accrue at a rate of 5.85 hours per pay period after the probationary period.

Physical Residence in Texas, Arkansas or Ohio. Required Education & Experience Minimum of 2 to 4 years of dedicated medical billing and collections experience. Experience billing Residential Treatment Centers (RTC) and/or inpatient detoxification services required. Experience handling high-acuity behavioral health claims preferred. Knowledge & Skills Comprehensive understanding of Revenue Cycle Management (RCM). Knowledge of: Claim scrubbing Electronic claim submission (837I/837P) Clearinghouse rejection resolution Payment posting (835 ERA) Denial management Accounts receivable follow-up Proficiency with UB-04 claim forms. Knowledge of behavioral health revenue codes, including detoxification and residential treatment revenue codes (e.g., 0126–1001). Strong understanding of payer policies and reimbursement guidelines. Ability to analyze denials and prepare effective appeals. Strong attention to detail and organizational skills. Excellent problem-solving and analytical abilities.