Billing Representative

Dermatology Partners; Pottstown (Montgomery County); On-site; USD 25,000 - 34,000; Full time

Job summary

Dermatology Partners is seeking a Billing Representative to manage patient billing, invoicing and account reconciliation in a fast-paced dermatology practice in Montgomery County, PA. The role emphasizes accuracy, confidentiality and strong customer service.

Responsibilities include processing payments, pursuing past due balances, coding procedures and diagnoses, and collaborating with staff to resolve discrepancies while ensuring HIPAA compliance and data privacy.

Qualifications

• Confidentiality of patient information must be maintained.
• HIPAA regulations and privacy rules must be understood and followed.
• Strong organizational skills and attention to detail required.

Responsibilities

• Handle billing processes, including invoicing and reconciling accounts.
• Track and maintain records of patient billing and billable items.
• Resolve account discrepancies and collect payments.
• Prepare client statements for electronic submission.
• Communicate with patients to settle accounts and answer questions.
• Collaborate with staff to resolve billing inconsistencies and errors.
• Perform data entry as needed and protect patient privacy.

Skills

Attention to detail

Customer service

Communication skills

Teamwork

Multitasking

Education

Two years of claims processing experience

Tools

EMR system

Job description

Billing Representative Job DescriptionA Billing Representative at Dermatology Partners needs to have a strong attention to detail and exceptional level of customer service skills. Knowledge about preparing statements, processing payments and pursing past due balances. Well versed in accurately coding different types of procedures and diagnosis codes.Responsibilities include:Handle billing processes, including matters related to invoicing and reconciling accounts.Track and maintain records of patient billing and billable items.Resolve account discrepancies.Prepare client statements for electronic submission.Provide exceptional customer service by communicating via incoming calls from patients to settle accounts and answer questions.Collaborate with patients and team members to resolve billing inconsistencies and errors.Collect payments and apply them to accounts in a timely manner.Perform data entry when needed.Work with discretion to keep patient information private.Establish Dermatology Partners procedures and methods in order to keep up to date with any changesPerforms miscellaneous duties as assignedDesired skills and attributes include:Maintains confidentiality of all patient informationUnderstanding and being able to read an Explanation of BenefitsPerforms job in compliance with organizations policies and procedures and in accordance with HIPPAStrong investigative, problem solving, detail oriented and organizational skillsCandidates must be able to work with high volume of work while maintaining attention to detail and accuracy and demonstrate excellent oral and written communication skillsMinimum two year of claims processing, working knowledge of EMR systemAbility to multi taskAbility to work as a team and or individuallyCustomer Service experienceCrossed trained to help within other areas in the Billing Department