Billing Representative

Holt Logistics; Gloucester City (NJ); On-site; USD 42,000 - 65,000; Full time

Job summary

Holt Logistics is seeking an experienced Billing Coordinator to support vessel and terminal billing operations. This role involves reviewing documentation, entering data, generating invoices, and ensuring accurate charges for vessel, terminal, storage, reefer, and related services.

The ideal candidate will have 3+ years of billing experience, strong Excel skills, attention to detail, and the ability to collaborate with operations and accounting teams in a fast-paced logistics environment.

Qualifications

• High school diploma or equivalent required; Associate degree in Accounting, Business Administration, Logistics, Supply Chain Management, or a related field preferred.
• Minimum of 3 years of experience in billing, invoicing, accounting support, maritime operations, terminal operations, transportation, logistics, or a related field.
• Working knowledge of vessel, terminal, stevedoring, storage, reefer, wharfage, and other marine service charges preferred.
• Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook.
• Strong mathematical, analytical, and problem-solving skills.
• Excellent attention to detail with the ability to identify discrepancies and maintain a high level of accuracy.
• Strong organizational and time management skills with the ability to manage multiple priorities and meet deadlines.
• Effective verbal and written communication skills.
• Ability to work independently and collaboratively in a fast-paced operational environment.

Responsibilities

• Review vessel and terminal activity documentation to ensure accurate billing.
• Prepare, process, and submit invoices for vessel, terminal, stevedoring, storage, and related services.
• Enter billing data accurately into billing and accounting systems while following procedures.
• Verify rates, tariffs, contracts, and service agreements for correct pricing.
• Reconcile billing information with records to identify and fix discrepancies.
• Coordinate with operations, customer service, and accounting to resolve billing issues promptly.
• Monitor vessel activity and terminal transactions to ensure all billable services are invoiced.
• Maintain organized billing files and documentation for auditing and inquiries.
• Respond to customer inquiries regarding invoices, charges, and payment status.
• Review completed invoices for accuracy before distribution to customers.
• Support ongoing improvements to billing accuracy and process controls.
• Perform other billing, administrative, and accounting support duties as assigned.

Skills

Billing & invoicing

Excel

Attention to detail

Time management

Communication

Education

High school diploma

Associate degree in Accounting/Business

Tools

Billing software

MS Office

Job description

Job Summary

Responsible for assisting with vessel and terminal billing activities, including reviewing supporting documents, entering billing information accurately, preparing invoices, verifying rates and services, and maintaining billing records. Assists with vessel activity billing, terminal services, storage, reefer, stevedoring, and other applicable charges. Works with operations and billing staff to resolve discrepancies and ensure invoices are accurate and completed in a timely manner.

Job Duties

• Review vessel and terminal activity documentation, including work orders, service tickets, cargo reports, manifests, and operational records to ensure accurate billing.
• Prepare, process, and submit invoices for vessel, terminal, stevedoring, storage, reefer monitoring, wharfage, and other applicable services and charges.
• Enter billing data accurately into billing and accounting systems while maintaining compliance with company procedures and customer requirements.
• Verify rates, tariffs, contracts, and service agreements to ensure invoices reflect approved pricing and services rendered.
• Reconcile billing information with operational records and supporting documentation to identify and resolve discrepancies.
• Coordinate with operations, customer service, and accounting personnel to investigate and correct billing issues in a timely manner.
• Monitor vessel activity and terminal service transactions to ensure all billable services are captured and invoiced.
• Maintain organized billing files, supporting records, and documentation for auditing, reporting, and customer inquiries.
• Respond to customer and internal inquiries regarding invoices, charges, payment status, and billing adjustments.
• Review completed invoices for accuracy, completeness, and compliance before distribution to customers.
• Support continuous improvement initiatives to enhance billing accuracy, efficiency, and process controls.
• Perform other billing, administrative, and accounting support duties as assigned.

Required Qualifications

• High school diploma or equivalent required; Associate degree in Accounting, Business Administration, Logistics, Supply Chain Management, or a related field preferred.
• Minimum of 3 years of experience in billing, invoicing, accounting support, maritime operations, terminal operations, transportation, logistics, or a related field.
• Working knowledge of vessel, terminal, stevedoring, storage, reefer, wharfage, and other marine service charges preferred.
• Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook.
• Strong mathematical, analytical, and problem-solving skills.
• Excellent attention to detail with the ability to identify discrepancies and maintain a high level of accuracy.
• Strong organizational and time management skills with the ability to manage multiple priorities and meet deadlines.
• Effective verbal and written communication skills.
• Ability to work independently and collaboratively in a fast-paced operational environment.

Knowledge, Skills & Abilities

• Ability to interpret contracts, tariffs, rate sheets, and operational reports.
• Strong data entry and recordkeeping skills with a high degree of accuracy.
• Ability to review supporting documentation and ensure all billable services are captured.
• Customer service orientation and ability to professionally handle billing inquiries.
• Ability to maintain confidential financial and customer information.
• Commitment to continuous improvement and process efficiency.
• Ability to adapt to changing business needs and operational priorities.