Billing & Process Improvement Analyst — Bilingual (EN/ES)

Dahl Consulting; Pleasant Prairie (WI); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid holidays and time off

Job summary

Dahl Consulting in Pleasant Prairie, WI seeks a Billing Analyst to support billing operations, drive process improvements, and coordinate cross-functional projects across North America. The role emphasizes analytical rigor, attention to detail, and collaboration with internal business partners.

The ideal candidate has a bachelors in Business/Finance/Accounting, at least two years in related areas, and strong English/Spanish communication.

Qualifications

• Bachelor's degree in Business, Finance, Accounting, or a related field.
• Minimum of 2 years of experience in business process improvement, change management, billing operations, project coordination, or a related area.
• Strong analytical and problem-solving skills with the ability to interpret data and identify trends.
• Excellent organizational, communication, and interpersonal skills.
• Experience working with project management tools, business systems, and Microsoft Office applications.
• Fluent bilingual proficiency in both English and Spanish, including verbal and written communication.
• Ability to travel periodically to locations throughout North America as business needs require.

Responsibilities

• Serve as a primary point of contact for billing operations teams, supporting collaboration and process improvements across North America.
• Partner with cross-functional departments to align project objectives, communicate updates, and implement operational enhancements.
• Analyze billing and operational data to identify trends, uncover root causes, and provide actionable insights and reporting.
• Monitor project timelines, milestones, and deliverables to support successful project execution.
• Coordinate resources and priorities to ensure projects remain on schedule.
• Organize, maintain, and update project documentation to support ongoing operational initiatives.
• Recommend and support process improvements that increase efficiency, accuracy, and service quality.

Skills

Analytical thinking

Problem solving

Communication

Interpersonal skills

Organizational skills

Education

Bachelor's degree in Business/Finance/Accounting

Tools

Microsoft Office

Project management tools

Job description

Dahl Consulting in Pleasant Prairie, WI seeks a Billing Analyst to support billing operations, drive process improvements, and coordinate cross-functional projects across North America. The role emphasizes analytical rigor, attention to detail, and collaboration with internal business partners.

The ideal candidate has a bachelors in Business/Finance/Accounting, at least two years in related areas, and strong English/Spanish communication.