Billing & Portal Specialist

Rite-Hite; North Carolina; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid holidays and vacation

Job summary

Rite-Hite, a global leader in loading dock and door equipment, is seeking an Accounts Receivable Specialist in North Carolina. You will manage timely payment and collection for assigned accounts, submit invoices through customer portals, and support reconciliation across billing systems.

The role requires an Associate's degree or equivalent experience, strong problem solving and communication skills, and the ability to work with internal teams to resolve disputes.

Qualifications

• Associate's degree from a two year college or one to two years related experience and/or training; or equivalent combination of education and experience.
• Excellent problem solving ability as well as excellent communication skills.

Responsibilities

• Timely payment and collection of outstanding invoices for assigned accounts, while maintaining positive customer and representative relations.
• Submit outstanding service and new equipment invoices through customer web-based portals.
• Provide the district A/R specialists with general process support and process credit card payments as requested.
• Effective resolution of payment disputes, maintaining positive customer and representative relations.
• Reconciling portal billings errors by communicating with customers and internal parties; pull together consolidated customer statements; research credit balances.

Skills

Accounts receivable

Customer communication

Attention to detail

Education

Associate's degree or equivalent

Job description

Rite-Hite, a global leader in loading dock and door equipment, is seeking an Accounts Receivable Specialist in North Carolina. You will manage timely payment and collection for assigned accounts, submit invoices through customer portals, and support reconciliation across billing systems.

The role requires an Associate's degree or equivalent experience, strong problem solving and communication skills, and the ability to work with internal teams to resolve disputes.