AR & Billing Specialist — Portal & Payments

Rite-Hite Company; Wilson (NC); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health & Well-being benefits

401(k) retirement plan with company 3%

Paid holidays and vacation

Job summary

Rite-Hite, a global leader in loading dock and door equipment, seeks an Accounts Receivable Clerk in Wilson, NC. You will manage timely collections, process invoices, and support accurate billing to help cash flow.

You will resolve payment disputes, reconcile portal billings, and maintain positive relationships with customers and internal teams while contributing to process improvements.

Qualifications

• Associate's degree or equivalent combination of education and experience.
• Excellent problem solving ability as well as excellent communication skills.
• Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence.

Responsibilities

• Timely payment and collection of web billings to ensure timely payment.
• Submit outstanding service and new equipment invoices through customer web-based portals.
• Provide the district A/R specialists with general process support.
• Process credit card payments as requested.
• Resolve payment disputes while maintaining positive customer and representative relations.
• Reconcile portal billings errors by communicating with customers and internal parties.
• Pull together consolidated customer statements, and research credit balances; process payment adjustments.

Skills

Reading & writing

Numerical literacy

Communication

Problem solving

Attention to detail

Education

Associate's degree

Job description

Rite-Hite, a global leader in loading dock and door equipment, seeks an Accounts Receivable Clerk in Wilson, NC. You will manage timely collections, process invoices, and support accurate billing to help cash flow.

You will resolve payment disputes, reconcile portal billings, and maintain positive relationships with customers and internal teams while contributing to process improvements.