Billing & Payroll Specialist

North Star Oregon, LLC.; Grants Pass (OR); Hybrid; USD 27,000 - 39,000; Full time

Benefits offered by this job

Paid Holidays

401(k)

Health insurance

Vision insurance

Dental insurance

Job summary

North Star Oregon, LLC is hiring a Billing & Payroll Specialist to support and backup our Billing/Payroll team. This role ensures accurate billing, correct payroll processing, and proper documentation for DSPs, with potential remote work based on experience and job needs.

The position emphasizes tech proficiency with eXPRS and Paylocity, strong attention to detail, and ability to learn new systems while maintaining confidentiality.

Qualifications

• Experience in billing, payroll, or a closely related administrative role.
• Strong written and verbal communication skills.
• Ability to handle sensitive information professionally.
• Experience with Microsoft Office and electronic records systems.

Responsibilities

• Assist with billing and payroll preparation, review, reconciliation, and processing.
• Review timecards and supporting documentation for accuracy.
• Help employees use timekeeping and payroll systems and apps.
• Identify and resolve billing questions, discrepancies, and rejected claims.
• Maintain organized records and protect confidential information.
• Learn and follow applicable Oregon IDD billing rules and NSO procedures.

Skills

Attention to detail

Communication

Organizational skills

Tech savviness

Education

High school diploma or equivalent

Associate’s degree or higher preferred

Tools

eXPRS

Paylocity

Job description

Billing & Payroll Specialist

North Star Oregon, LLC | Remote work opportunities available

Pay: Starting at $24 per hour, with higher pay considered based on relevant experience.
Schedule: Monday through Friday, 40 hours per week.
Location: Grants Pass, OR administrative office. Remote work may be considered based on experience, training needs, and job responsibilities.

Bring your skills. Grow with our team. Make a difference.

North Star Oregon (NSO) is growing! As more individuals and families choose NSO for intellectual and developmental disability (IDD) services, we are adding a Billing & Payroll Specialist to support and provide backup coverage for our current Billing/Payroll Specialist.

This is an exciting opportunity for someone who enjoys working with technology, solving problems, and helping people. Your work will help ensure services are billed accurately, employees are paid correctly, and our Direct Support Professionals (DSPs) receive the assistance they need to document their work.

Have billing experience but limited payroll experience—or the other way around? We encourage you to apply. This is a unique position, and we are willing to train the right person who brings relevant experience, strong technical skills, and a commitment to learning.

What you’ll do

• Assist with billing and payroll preparation, review, reconciliation, and processing; provide backup coverage as trained and assigned.
• Work with systems such as eXPRS, Paylocity, and Client Record Management System to review service records, timecards, and supporting documentation.
• Review shift notes for completeness and clear descriptions of the supports provided; follow up with employees when clarification or additional documentation is needed.
• Research timecard discrepancies and make authorized corrections based on verified information, maintaining a clear record of changes.
• Help employees use timekeeping and payroll systems, mobile apps, and shift documentation tools with patience and clear instructions.
• Coordinate with coworkers, employees, and service coordinators to resolve billing questions, missing information, and service authorization discrepancies.
• Help identify and resolve rejected claims, billing errors, and payroll issues.
• Maintain organized records, protect confidential information, and meet billing and payroll deadlines.
• Learn and follow applicable Oregon Administrative Rules (OARs) for IDD attendant care, billing requirements, employment practices, and NSO procedures.
• Contribute ideas that improve accuracy, efficiency, and the employee experience.

What you’ll bring

• Experience in billing, payroll, or a closely related administrative role.
• Knowledge of Oregon IDD billing and eXPRS, along with experience using Paylocity, is strongly preferred. Training may be available for gaps in experience.
• Strong technology skills and confidence navigating computer systems, mobile apps, spreadsheets, and other software.
• The ability to learn new systems quickly, troubleshoot common issues, and explain steps to others.
• Excellent attention to detail, organization, follow-through, and time management.
• The ability to read, write, and communicate effectively in English to review records, explain processes, and prepare accurate documentation.
• Professional communication skills when working with coworkers, employees, and service coordinators.
• Sound judgment, discretion, and respect for confidential employee and client information.
• The ability to work independently, ask questions when needed, and collaborate with a team.

Employee service is essential here

Our employees deserve friendly, respectful, and responsive support. Customer service to our employees is a core responsibility of this position.

We are looking for someone who listens, explains without judgment, follows through, and helps employees feel comfortable asking questions. Whether you are helping a DSP navigate a mobile app or clarifying a timecard entry, how you provide support matters.

Why join North Star Oregon?

You’ll join a supportive, collaborative team doing meaningful work for individuals with IDD. We value people who share knowledge, communicate openly, take responsibility, and contribute to a positive work environment.

This role offers an opportunity to expand your skills across billing and payroll, help strengthen our growing operations, and become a valued resource for our employees. Remote work may be available, with arrangements based on training needs, job responsibilities, and the ability to provide dependable support.

Benefits

• North Star Oregon offers Paid Holidays, 401(k) , health, vision, and dental insurance.

Requirements

Qualifications

• High school diploma or equivalent required; Associate’s degree or higher in business, human services, or a related field preferred.
• At least 2 years of administrative support experience.
• Strong organizational skills, with the ability to manage multiple tasks and deadlines.
• Experience with Microsoft Office Suite (Word, Excel, Outlook), eXPRS, Paylocity and electronic records systems.
• Strong written and verbal communication skills.
• Ability to handle sensitive and confidential information with professionalism and discretion.

North Star Oregon is an equal opportunity employer. Reasonable accommodations are available during the application process.

You do not need to know every system on day one. Bring your skills, curiosity, and commitment to excellent service—we’re ready to help the right person grow.