Billing Ops Specialist: Revenue Solutions & Improvement

Quest Diagnostics Incorporated; Los Angeles (CA); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Day 1 Medical

Well-being programs

Annual health assessment

Mental health program

Vacation and flex time

401(k) match

Employee stock purchase plan

Life and disability insurance

Flexible Spending Accounts

Matching gifts program

Education assistance

Career advancement opportunities

Job summary

Quest Diagnostics Incorporated is seeking a Business Ops Representative - Billing in West Hills, CA. The role focuses on coordinating revenue processes, analyzing data with Excel and SQL, and proposing solutions to improve the bottom line and reduce bad debt.

Responsibilities include acting as a technical resource, anticipating needs, and ensuring quality control across processes. Strong attention to detail is essential.

Qualifications

• High School Diploma or GED is required.
• 1+ years of billing experience.
• Basic proficiency in Excel; familiarity with SQL and Access.
• Healthcare billing experience is preferred.

Responsibilities

• Coordinates Revenue Service processes requiring both technical and business knowledge.
• Uses data manipulation tools (Excel, SQL) to research issues and propose solutions.
• Streamlines processes to improve efficiency and reduce bad debt.
• Maintains and monitors processes to prevent issues with attention to quality control.
• Applies knowledge to complex activities and acts as a resource within the team.
• Anticipates customer needs and identifies proactive solutions.
• Plans, prioritizes, and completes work to meet objectives.

Skills

Billing experience

Attention to detail

Problem solving

Education

High School Diploma/GED

Bachelor's Degree

Tools

Excel

SQL

Microsoft Access

Job description

Quest Diagnostics Incorporated is seeking a Business Ops Representative - Billing in West Hills, CA. The role focuses on coordinating revenue processes, analyzing data with Excel and SQL, and proposing solutions to improve the bottom line and reduce bad debt.

Responsibilities include acting as a technical resource, anticipating needs, and ensuring quality control across processes. Strong attention to detail is essential.