Billing Operations & Quality Specialist II

Alliant Insurance Services; Irvine (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Alliant Insurance Services in Irvine, CA is seeking a Senior Billing SME to lead advanced billing operations, improve accuracy, and optimize processes. You will partner with Accounting, IT, and vendors to analyze root causes and implement corrective actions while maintaining high quality standards.

The role emphasizes system testing, reporting, and cross-functional collaboration to enhance customer experience and operational controls.

Qualifications

• Bachelor's degree in Business Administration, Accounting, Finance, Insurance, or equivalent.
• 4+ years in Insurance operations, billing operations, or related experience.
• License or Certification Property Casualty Insurance.

Responsibilities

• Perform advanced billing reconciliation and discrepancy resolution across multiple systems.
• Research and resolve recurring billing issues with cross-functional teams.
• Serve as SME for billing systems, including testing and vendor liaison.
• Develop reports, dashboards, and KPIs to monitor billing operations and risks.

Skills

Billing operations

Analytical thinking

Quality assurance

Process improvement

Education

Bachelor's degree

Job description

Alliant Insurance Services in Irvine, CA is seeking a Senior Billing SME to lead advanced billing operations, improve accuracy, and optimize processes. You will partner with Accounting, IT, and vendors to analyze root causes and implement corrective actions while maintaining high quality standards.

The role emphasizes system testing, reporting, and cross-functional collaboration to enhance customer experience and operational controls.