Billing Operations Lead: End-to-End Invoicing

Twin State Technical Services LTD; Davenport (IA); On-site; USD 60,000 - 85,000; Full time

Job summary

Twin State Technical Services is seeking a detail-oriented Billing Operations Analyst to oversee the complete billing workflow, ensuring accuracy from contracts to invoices. You will coordinate monthly invoicing, validate charges, and resolve discrepancies across finance, operations, and sales.

The role requires strong Excel skills, experience with billing systems, and the ability to manage recurring deadlines while maintaining high data integrity across BigTime, QuickBooks, HaloPSA, and related

Qualifications

• Bachelor's degree preferred or 3–5 years of billing/office management/finance experience.
• Experience with accounting, billing, ERP, PSA, CRM, or ticketing systems.
• Ability to interpret contracts, quotes, purchase orders, rate information, and recurring-service charges.
• Strong written and verbal communication skills.
• Demonstrated accuracy, ownership, and follow-through.

Responsibilities

• Coordinate the monthly invoicing cycle from preparation through client delivery.
• Review draft invoices for accuracy and consistency with contracts, quotes, PO's, and project terms.
• Validate recurring and nonrecurring charges before invoices are sent.
• Investigate billing discrepancies and coordinate corrections with finance and other teams.
• Maintain customer-specific billing notes and supporting documentation.
• Respond to client questions and resolve billing issues promptly.
• Review employee time entries for accurate client, project, task, billable vs non-billable classifications.
• Prepare recurring time and payroll-related reports for leadership.
• Maintain accurate customer, project, contract, and billing information across systems.

Skills

Excel skills

Written and verbal communication

Time management

Attention to detail

Problem solving

Education

Bachelor's degree in business/finance or related field

Tools

QuickBooks

BigTime

HaloPSA

SharePoint

MSP billing

Job description

Twin State Technical Services is seeking a detail-oriented Billing Operations Analyst to oversee the complete billing workflow, ensuring accuracy from contracts to invoices. You will coordinate monthly invoicing, validate charges, and resolve discrepancies across finance, operations, and sales.

The role requires strong Excel skills, experience with billing systems, and the ability to manage recurring deadlines while maintaining high data integrity across BigTime, QuickBooks, HaloPSA, and related