Billing Operations Coordinator

onehealthineers; Newport (RI); On-site; USD 55,000 - 75,000; Full time

Job summary

Siemens Healthineers in Rhode Island is seeking a billing coordinator to manage capital down payments and periodic invoices for North America accounts, with focus on CTSI and AOS invoicing in SAP and Unity.

You will review contracts and billing schedules, resolve invoice discrepancies with business partners, and ensure timely invoicing while maintaining clear records.

Join a global team that values accuracy, collaboration, and continuous improvement in billing processes.

Qualifications

• Associate degree or equivalent in accounting or finance.
• At least 2 years’ billing, invoicing, AR or related finance ops.
• Experience using an ERP system to process invoices.
• Excel skills: filters, sorts, lookups, PivotTables.
• Strong attention to detail and ability to spot discrepancies.
• Capable of meeting recurring deadlines and multitasking.
• Clear written and verbal communication for cross-functional teams.
• Willing to learn new systems and work independently within controls.

Responsibilities

• Process capital down payments and periodic invoices.
• Prepare CTSI and AOS clinical invoices in SAP and Unity.
• Review contracts and billing schedules before invoicing.
• Investigate unbilled items and discrepancies with teams.
• Validate invoice amounts across SAP, Unity, and agreements.
• Send invoices to customers and retain supporting records.
• Investigate billing inquiries and rebilling per procedures.
• Partner with Order Management, Contracts, Sales, Clinical Services, and IT to resolve issues.
• Maintain recurring billing reports and follow up on actions.
• Document billing procedures and support other capital billing activities.

Skills

Billing

Accounts receivable

ERP systems

Excel proficiency

Communication skills

Time management

Independent work

Education

Associate degree in Accounting/Finance

Tools

SAP

Salesforce

Unity

Coupa

Job description

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Responsible for accurate and timely billing for assigned North America capital and clinical services accounts. The role focuses on capital down payments and periodic billing, as well as CTSI and AOS invoicing in SAP and Unity. The coordinator reviews billing requirements, resolves invoice exceptions with business partners, and maintains clear billing records to support customer invoicing and period-end activities.

Key Responsibilities

• Process capital down payment and periodic invoices according to customer agreements, billing plans and approved billing requirements.
• Prepare and process CTSI and AOS clinical services invoices in SAP and Unity, including recurring monthly billing and manual invoicing where required.
• Review contracts, billing schedules and supporting documents to confirm invoice amounts, dates, customer information and applicable purchase order requirements before billing.
• Review billing due lists and assigned billing reports; investigate unbilled items, billing blocks, missing information and discrepancies, and coordinate resolution with the responsible teams.
• Validate invoice amounts and billing information across SAP, Unity and customer agreements; work with business owners to correct discrepancies.
• Send invoices to the appropriate customer contacts and submit invoices through customer portals when required, retaining supporting records.
• Investigate billing inquiries and support invoice corrections, cancellations and rebilling in accordance with approved procedures and required authorization.
• Partner with Order Management, Contracts, Sales, Clinical Services, Collections, Accounting and IT to resolve billing issues and support accurate customer invoicing.
• Maintain recurring billing reports and exception records, follow up on outstanding actions, and elevate issues that could delay invoicing.
• Complete assigned billing activities within monthly, quarterly and fiscal year-end deadlines.
• Document billing procedures and provide backup support for other capital billing activities after training.
• Participate in process improvements and system testing related to billing accuracy, automation and efficiency.

Required Qualifications

• Associate degree or college diploma in Accounting, Finance, Business Administration or a related field, or an equivalent combination of education and relevant work experience.
• At least 2 years of experience in billing, invoicing, accounts receivable or related financial operations.
• Experience using an ERP system to process customer invoices and review order or contract information.
• Proficiency in Microsoft Excel, including filtering, sorting, lookups and PivotTables, and comfort reviewing and reconciling billing data.
• Strong attention to detail and ability to identify discrepancies in invoice amounts, billing schedules and customer information.
• Ability to manage recurring deadlines, prioritize multiple tasks and follow issues through to resolution.
• Clear written and verbal communication skills and ability to work effectively with cross-functional teams.
• Ability to learn new systems and procedures and work independently within established billing controls.

Preferred Qualifications

• Hands‑on SAP experience, particularly customer billing, sales orders and billing plans.
• Experience with Salesforce or Unity, customer invoice portals such as Coupa, or similar billing platforms.
• Experience with capital equipment milestone or periodic billing, recurring contract billing, or clinical services invoicing.
• Experience supporting invoice cancellations and rebilling, billing reconciliations and period-end activities.
• Experience in healthcare, medical technology or another business with complex customer contracts.

Who we are :

We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision‑making and treatment pathways.

How we work:

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in hea