Billing Operations Coordinator

Siemens Healthineers AG; Atlanta (GA); On-site; USD 58,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Disability insurance

Parking/public transportation

Paid time off

Paid sick time

Job summary

Siemens Healthineers is seeking a Billing Specialist to manage capital down payments, periodic invoices, and CTSI/AOS invoicing in SAP and Unity in North America. The role supports accurate customer invoicing, period-end activities, and collaboration with cross-functional teams.

The ideal candidate holds an associate degree in a related field with 2+ years in billing, strong Excel skills, and experience with ERP systems. Healthcare billing knowledge is a plus.

Qualifications

• Associate degree or college diploma in Accounting, Finance, Business Administration or related field; or equivalent.
• At least 2 years of experience in billing, invoicing, AR or related financial operations.
• Experience using an ERP system to process customer invoices and review order/contract information.
• Proficiency in Microsoft Excel with advanced functions and data review capabilities.
• Strong attention to detail and ability to identify discrepancies in invoice amounts and customer data.
• Ability to manage recurring deadlines and balance multiple tasks.

Responsibilities

• Process capital down payment and periodic invoices according to agreements and billing requirements.
• Prepare CTSI and AOS clinical services invoices in SAP and Unity, including recurring monthly billing.
• Review contracts and billing documents to confirm amounts, dates and PO requirements.
• Investigate unbilled items and discrepancies; coordinate with teams for resolution.
• Validate invoice amounts across SAP, Unity and customer agreements; adjust as needed.
• Send invoices to customers and submit through portals, keeping records.

Skills

Billing

Invoicing

Accounts receivable

Excel

Cross-functional collaboration

Education

Associate degree or college diploma in Accounting/Finance/Business Administration

Tools

SAP

Unity

Salesforce

Coupa

Job description

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Responsible for accurate and timely billing for assigned North America capital and clinical services accounts. The role focuses on capital down payments and periodic billing, as well as CTSI and AOS invoicing in SAP and Unity. The coordinator reviews billing requirements, resolves invoice exceptions with business partners, and maintains clear billing records to support customer invoicing and period-end activities.

Key Responsibilities

• Process capital down payment and periodic invoices according to customer agreements, billing plans and approved billing requirements.


• Prepare and process CTSI and AOS clinical services invoices in SAP and Unity, including recurring monthly billing and manual invoicing where required.


• Review contracts, billing schedules and supporting documents to confirm invoice amounts, dates, customer information and applicable purchase order requirements before billing.


• Review billing due lists and assigned billing reports; investigate unbilled items, billing blocks, missing information and discrepancies, and coordinate resolution with the responsible teams.


• Validate invoice amounts and billing information across SAP, Unity and customer agreements; work with business owners to correct discrepancies.


• Send invoices to the appropriate customer contacts and submit invoices through customer portals when required, retaining supporting records.


• Investigate billing inquiries and support invoice corrections, cancellations and rebilling in accordance with approved procedures and required authorization.


• Partner with Order Management, Contracts, Sales, Clinical Services, Collections, Accounting and IT to resolve billing issues and support accurate customer invoicing.


• Maintain recurring billing reports and exception records, follow up on outstanding actions, and accelerate issues that could delay invoicing.


• Complete assigned billing activities within monthly, quarterly and fiscal year-end deadlines.


• Document billing procedures and provide backup support for other capital billing activities after training.


• Participate in process improvements and system testing related to billing accuracy, automation and efficiency.

Required Qualifications

• Associate degree or college diploma in Accounting, Finance, Business Administration or a related field, or an equivalent combination of education and relevant work experience.


• At least 2 years of experience in billing, invoicing, accounts receivable or related financial operations.


• Experience using an ERP system to process customer invoices and review order or contract information.


• Proficiency in Microsoft Excel, including filtering, sorting, lookups and PivotTables, and comfort reviewing and reconciling billing data.


• Strong attention to detail and ability to identify discrepancies in invoice amounts, billing schedules and customer information.


• Ability to manage recurring deadlines, prioritize multiple tasks and follow issues through to resolution.


• Clear written and verbal communication skills and ability to work effectively with cross-functional teams.


• Ability to learn new systems and procedures and work independently within established billing controls.

Preferred Qualifications

• Hands-on SAP experience, particularly customer billing, sales orders and billing plans.


• Experience with Salesforce or Unity, customer invoice portals such as Coupa, or similar billing platforms.


• Experience with capital equipment milestone or periodic billing, recurring contract billing, or clinical services invoicing.


• Experience supporting invoice cancellations and rebilling, billing reconciliations and period-end activities.


• Experience in healthcare, medical technology or another business with complex customer contracts.

Who we are

We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work:

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Siemens Healthineers businesses, please visit our company page here.

The Base Pay Range For This Position Is

$58,090 - $79,871

Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.

The Company offers the following benefits for this position, subject to applicable eligibility requirements:

• medical insurance


• dental insurance


• vision insurance


• 401(k) retirement plan.


• life insurance


• long-term and short-term disability insurance


• paid parking/public transportation


• paid time off


• paid sick and safe time.

Equal Employment Opportunity Statement:

Siemens Healthineers is an Equal Opportunity and Aspirational Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law:

Applicants and employees are protected under Federal law from discrimination. To learn more, click here.

Reasonable Accommodations:

Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at [e-mail]. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.

California Privacy Notice:

California residents have the right to receive additional notices about their personal information. To learn more, click here.

Export Control:

“A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.”

Data Privacy:

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started.