BILLING OFFICE SPECIALIST

Central Minnesota Mental Health Center; Saint Cloud (MN); On-site; USD 24,332 - 34,655; Full time

Benefits offered by this job

Paid Time Off

Competitive compensation and benefits

Wellness Benefits Program

403(b) retirement plan with employer 5

Employee referral program

Job summary

Central Minnesota Mental Health Center is seeking a Billing Specialist for our Waite Park office. The role submits Medicare/Medicaid/private claims, posts payments, and resolves denials to ensure timely reimbursements.

You will liaise with patients, providers, and payers, maintain EHR data, and help set up payment plans. Requires a HS diploma, DHS background clearance, and a valid driver’s license; an associate’s degree is preferred with 2+ years in healthcare billing.

Qualifications

• 2+ years’ experience in healthcare billing, medical office operations, or behavioral health preferred.
• Experience working with insurance claims, prior authorizations, or EHR systems preferred.
• Office and Customer Service experience
• Experience verifying insurance preferred.

Responsibilities

• Submit claims to third party insurance carriers electronically or by hard copy.
• Submit claims to self-pay clients and other payers.
• Post payments and reconcile deposits; update client accounts.
• Follow up on unpaid claims and appeal denied claims.
• Verify insurance eligibility and benefits; obtain pre-authorizations.
• Set up payment arrangements for clients.
• Maintain accurate client demographics and insurance information in EHR.

Skills

Insurance claims experience

Customer service experience

Billing

Education

High School Diploma or GED

Associate’s degree preferred

Tools

EHR systems

Job description

Brief Description

Compensation: Starting at $21.41 (Based on experience)

Schedule

Monday – Friday, Day Shift Hours

Location

In-Person at our Waite Park Office (411 3rd St N, Waite Park, MN 56387)

CAREERS INSPIRED TO SUPPORT

CMMHC has a rewarding opportunity for a full-time Billing Specialist at our Waite Park location. We truly embrace a people-first mindset. We know that providing a caring and supportive environment for our clients begins and ends with our employees. We are looking for compassionate individuals to join our mission. We offer a great place to work, a collaborative team environment, and resources to support your personal and professional development.

How You Will Make An Impact

The Billing Specialist is responsible for submitting accurate insurance claims (Medicare, Medicaid, private), posting payments, and resolving denials to ensure timely reimbursement. They act as a liaison between patients, providers, and payers, updating patient records and setting up payment plans.

Claims Management

• Prepare and submit claims to third party insurance carriers electronically or by hard copy.
• Prepare and submit claims to self-pay clients and other payers.

Payment Posting & Reconciliation

• Process payments from insurance companies and clients.
• Reconcile deposit files and receipts and post payments to client accounts.

Receivables & Denials

• Follow up on unpaid claims.
• Analyze and appeal denied claims.
• Research billing issues, correcting billing errors and resubmitting claims as needed.

Client Financial Services

• Verify insurance eligibility and benefits.
• Obtain pre-authorizations, if needed.
• Set up payment arrangements for clients.

Data Management

• Maintain accurate client demographic and insurance information in electronic health records (EHR).
• Obtain documentation required for agency billing and collections.

Requirements

WHAT YOU WILL NEED

• High School Diploma or GED required.
• DHS Background Study Clearance
• Valid Driver’s License and acceptable driving record.

What Will Set You Apart

• Associate’s degree in healthcare administration, business, accounting, or related field preferred.
• 2 or more years’ experience in healthcare billing, medical office operations, or behavioral health preferred.
• Experience working with insurance claims, prior authorizations, or electronic health records (EHR) preferred.
• Office and Customer Service experience
• Experience verifying insurance preferred

Summary

WHY CMMHC? For more than 60 years, CMMHC has provided comprehensive mental and chemical health services to residents of Benton, Sherburne, Stearns and Wright Counties. Our employees are our greatest asset. We are looking for compassionate people who want to make a difference in the lives of individuals and families struggling with mental and chemical health issues. We offer a great place to work, collaborative team environment, and resources to support your personal and professional development.

Benefits We Offer

• Paid Time Off
• Competitive compensation and comprehensive benefits program (Medical and Dental Insurance, HSA, FSA, Vision, Company Paid Employee Life Insurance, Voluntary Term Life, Long-Term Disability, Short-Term Disability, Employee Assistance Program, & Optional Supplemental Insurance)
• Wellness Benefits Program
• 403(b) retirement plan with a 5.5% employer contribution
• Employee referral program | $1,000 for full-time, $500 for part-time

What Sets Us Apart

We Develop Our Team:

We provide individual developmental experience beginning with our agency orientation and role specific onboarding program. We encourage team members to pursue educational and developmental opportunities through continuing education funds and on-site education programs.

We Take Care of Our Team:

We encourage work-life balance with a generous paid time off program and flexible schedules. Our comprehensive benefits plan offers resources for team members to maintain emotional, physical, and financial well-being. In addition, all CMMHC sites are approved for the National Loan Repayment Program to facilitate repayment of Federal Student Loans.

We Support Each Other:

Our mission is to foster healthy lives and thriving communities. We carry that mission through to our team in offering a supportive and collaborative work environment. Team members share consistent feedback in feeling supported professionally and personally by our leadership team.

We Celebrate Each Other:

We work hard to support our communities and encourage our progress along the way. We offer team building and employee recognition programs that energize and inspire our work individually and as a team.

We Partner with Our Community:

We offer dedicated volunteer time and encourage our team members to give back to causes they are passionate about. In addition, we offer volunteer opportunities through structured community partnerships.

CMMHC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity of expression, or any other characteristic protected by federal, state or local laws.