Billing manager for a self-discovery app

Gismart; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Course reimbursement

English language courses 100%

Health insurance

Sports reimbursement

Psychotherapy reimbursement

Paid vacation 18 days

Personal days 3

Annual tenure day

Public holidays coverage

Sick leave compensation

Remote work options

Equipment depreciation support

Job summary

Gismart ищет специалиста по биллингу (Billing Manager) для контроля и анализа биллинговой эффективности, переговоров с платежными провайдерами и взаимодействия с командами продукта, поддержки и финансов. Кандидат обладает аналитическим складом ума и опытом работы с платежными системами.

Основные задачи включают мониторинг KPI, оптимизацию затрат и исследование платежных методов на разных рынках. Вакансия предполагает удаленный/гибридный формат и возможность корпоративного обучения.

Qualifications

• Аналитические навыки и умение работать с данными для принятия решений.
• Умение формулировать гипотезы и быстро находить решения.
• Способность работать независимо и структурированно.

Responsibilities

• Контроль ключевых KPI для биллинга и анализ эффективности расчетов.
• Переговоры и согласование условий с платежными провайдерами.
• Сотрудничество с продакт-менеджерами, поддержкой, финансами, управлением и командой разработки.
• Исследование популярных методов оплаты на разных рынках.

Skills

Аналитическое мышление

Формирование гипотез и решений

Самостоятельная работа

Tools

Amplitude

Jira

Tableau

Orchestration platforms

Job description

Описание

Testora is a self-discovery app that helps users explore and analyze their personality, intelligence, relationships, and career strengths through engaging tests. The app offers personalized challenges, progress reports, and habit tracking, making Testora your go-to tool for self-awareness, stronger relationships, and personal growth.

Задачи

Monitoring the key performance indicators affecting billing efficiency: authorization rate, risk metrics, and cost optimization (including detailed analytics) Negotiating terms and conditions with the payment providers Working closely with the product managers, support team, finance department, management, and development team Doing research on the most popular payment methods in different markets

Требования

1+ years of experience as a Billing Manager or Anti-Fraud Manager Experience with chargebacks, refunds, performance metrics, cost optimization, etc Strong analytical mindset and systematic approach to problem-solving Ability to work independently and formulate hypotheses and solutions to assigned problems Experience with different PSPs: Stripe, PayPal, Braintree, Adyen, Checkout, and others Confidence with Orchestration platforms, 3Ds, Payment tokenization, Chargeback protection, Amplitude, Jira, and Tableau Solid knowledge of alternative payment methods, e.g., PIX, Blik, Cashapp, Revolut, etc Upper-Intermediate level of English or higher Будет плюсом: Experience in the financial or banking sector; Experience working with payment systems; Understanding of unit economics and data-driven decision-making methodology; Experience creating technical requirements for developers and running A/B tests; Experience in negotiations with business partners

Условия

• We’ll cover 70% of your professional development courses and 100% of your English language courses
• We provide health insurance, sports and psychotherapy reimbursement
• 18 days of paid vacation, 3 paid personal days, plus 1 day for each year at Gismart
• Gismart observes public holidays based on the Ukrainian or Polish holiday calendars.
• Employees working in other locations are entitled to 12 public holidays per year.
• 100% Sick Leave Compensation
• You can use our corporate devices or work on your own laptop and get a monthly depreciation compensation
• Work from home anywhere in the world, in one of our Gismart hubs, or in a coworking space, which we’ll pay for