Billing Manager

Greenberg, Traurig, PA; Miami (FL); On-site; USD 80,000 - 110,000; Full time

Job summary

An established industry player is seeking a Billing Manager to lead billing operations within their dynamic Revenue Management Department. This role offers the chance to work in a fast-paced environment where precision and strategic thinking are essential. As a Billing Manager, you will ensure compliance with client guidelines while enhancing billing processes and fostering strong relationships with attorneys and staff. If you thrive on challenges and are passionate about delivering exceptional service, this is the opportunity for you. Join a collaborative team that values innovation and adaptability, making a meaningful impact in the legal industry.

Qualifications

• 8+ years of experience in legal billing and collections management.
• Expert knowledge of Aderant and e-billing platforms.
• Strong leadership skills with a focus on team collaboration.

Responsibilities

• Manage billing operations across Florida offices ensuring compliance.
• Collaborate with attorneys to resolve billing disputes efficiently.
• Monitor accounts receivable to improve cash flow and reduce write-offs.

Skills

Legal Billing Management

E-Billing Knowledge

Analytical Skills

Communication Skills

Problem Solving

Education

Bachelor's Degree in Accounting

Bachelor's Degree in Finance

Bachelor's Degree in Business Administration

Tools

Aderant

Ebilling Hub

Bill-Blast

Excel

Job description

Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting opportunity for a Billing Manager to join our Revenue Management Department. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within a dynamic and collaborative environment within the legal industry.

Join our Revenue Management Team as a Billing Manager

We are seeking a highly skilled and meticulous professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities while ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional service. With a client-focused mindset and an initiative-taking approach, you will play a critical role in driving success, anticipating needs, and providing strategic solutions. If you are someone who values precision, adaptability, and innovation, we invite you to join our team and make a meaningful impact.

This role will be based in our Miami office, with responsibilities extending to our other Florida locations. Regular in-office presence is required for day-to-day operations, as well as for team meetings, training opportunities, and relationship building. The role reports to the Director of Revenue Management.

Position Summary

The Billing Manager will be responsible for the billing operations of all theFlorida offices, ensuring accuracy, efficiency and compliance with client guidelines and firm polices. This role requires strong leadership, attention to detail, and the ability to manage both billing and e-billing processes as well as attorney/client communications. The Billing Manager will collaborate with Shareholders, firm management, facilitate smooth billing workflows, and improve overall efficiency.

Key Responsibilities

Directs management and support of the revenue cycle to ensure all billing, ebilling and collections are processed accurately, in compliance with client requirements and firm policies.

Builds and consistently foster excellent working relationships with the Billing Attorneys and staff.

Develops into a trusted advisor to both the office and Revenue Management leadership.

Supervises, supports, and provides guidance and leadership to the Billing Supervisor and revenue management staff across Florida offices.

Collaborates with Revenue Management leadership to review and recommend changes to automate or enhance timeliness, accuracy, and efficiency of billing processes.

Monitors key performance indicators related to revenue such as rates, volume discounts, ebill usage charges.

Works in partnership with the Florida offices to understand aged Accounts Receivable balances, including matters with no activity over a specific threshold.

Collaborates with Billing Attorneys to manage billing disputes and help resolve collection issues efficiently.

Monitors outstanding accounts receivables to improve cash flow and reduce write-offs.

Participates in team hiring, new hire training and onboarding tasks.

Provides feedback during staff performance appraisals, develops performance management objectives to address concerns, drives engagement and retention, separation decisions.

Qualifications

Excellent interpersonal and communication skills, professional demeanor, and presentation.

Ability to clearly communicate with Billing Attorneys, Senior Leadership and Staff.

Ability to identify and address billing/collection issues promptly and effectively.

High attention-to-detail to ensure accurate information, outstanding organizational skills, and the ability. to manage tasks effectively, excellent follow-up skills.

Strong analytical and critical thinking skills to make informed business decisions.

Ability to multi-task and work under pressure to meet strict deadlines in a fast-paced environment.

Client focused mindset with an initiative-taking approach.

Education & Experience

Bachelor’s Degree in Accounting, Finance, Business Administration, or related field.

Minimum of 8 years of Legal Billing and Collections management experience with advanced knowledge of E-Billing.

Extensive experience in effectively and successfully leading teams.

Technology

Expert knowledge of Aderant (highly preferred).

Elite or 3E experience acceptable.

Strong knowledge of Ebilling platforms, i.e., Ebilling Hub or Bill-Blast.

Proficiency in Excel required.

GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual’s race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.

About Us

Global scale with street smarts

With 49 locations, Greenberg Traurig's global network provides the platform clients need to operate in today's legal marketplace. Our team is recognized by rankings in current Chambers & Partners Guides in jurisdictions and practices around the world, based on thousands of interviews with practicing lawyers and clients. In addtion, Greenberg Traurig is proud to have more lawyers listed in The Best Lawyers in America than any other law firm, a position we have held since 2008.

Firm History

From our humble beginnings in 1967 in South Florida, our focus has never been changed: serve clients better. Learn More

Since 1967, we’ve built our firm by welcoming attorneys and professionals from all backgrounds who share our drive and commitment to excellence. GT thrives on the passion and drive of our people, emphasizing merit, innovation, belonging, and collaboration first. This commitment has been at the center of our story since our founding and has been essential to our and our client’s success.

We are thankful for the trust our clients place in us and we are proud of being recognized for the service we provide. Learn More

Reasonable Accommodation

If you need a reasonable accommodation as part of the employment selection process, please contact us by sending an email to [e-mail] . In your email please include a description of the specific accommodation you are requesting and a description of the position for which you are applying. If you have a disability that makes it difficult to express your interest in a job through our online application process, or if you require TTY/TDD assistance, please contact us to tell us about your needs.