Billing & Insurance AR Specialist

Astera Cancer Care; United States; Remote; USD 45,000 - 65,000; Full time

Job summary

OneOncology is seeking a skilled Medical Billing & Collections Specialist to optimize patient accounts and insure timely payments for oncology services. This role focuses on AR management, payer follow-up, and resolving denials with a patient-centric approach.

Ideal candidates bring at least 3 years of medical collections experience, familiarity with HCPCS/ICD/CPT coding, and strong analytical skills. Oncology billing experience and Medicare/Medicaid knowledge are a plus.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree preferred.
• Minimum of 3 years of experience in medical collections.
• Oncology healthcare setting experience preferred.
• Radiation Oncology/Proton experience a plus.

Responsibilities

• Works and maintains every account in the AR in the 45+ day categories.
• Reviews EOBs within a two-week turnaround.
• Documents accurate collection activity in the tracking notes.
• Evaluates status of accounts and prioritizes collection action.
• Calls on outstanding balances due from carriers in a timely manner.
• Counsel patients on outstanding self-pay balances.
• Responds to inquiries promptly and accurately.
• Prepares write-off adjustment forms for accounts that need review.
• Review claim edit failures and correct billing for clean claim submissions.
• Advise Supervisor of unusual delinquent accounts.
• Prepares daily user reports for Supervisor review.
• Work with RCM team to ensure clean claims and timely payment.
• Maintain understanding of HCPCS/ICD/CPT oncology coding and carrier requirements.

Skills

Medical collections

Insurance policies

Analytical skills

Communication skills

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

MS Word

Excel

Outlook

Job description

OneOncology is positioning community oncologists to drive the future of medical care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer and other diseases. Our team is bringing together leaders to the market place to help drive OneOncology’s mission and vision.

Why join us?

This is an exciting time to join OneOncology. Our values-driven culture reflects our startup enthusiasm supported by industry leaders in oncology, urology, technology, and finance. We are looking for talented and highly-motivated individuals who demonstrate a natural desire to improve and build new processes that support the meaningful work of independent physicians and the patients they serve.

Job Description

Role Summary: This role reviews monthly accounts receivables, follow up for resolution, insurance contact and claim re-files when necessary. Responsible for all aspects of insurance management of assigned payers including follow-up, research, and problem resolutions. The individual will need to have expertise in medical billing and collections, as well as a strong understanding of insurance reimbursement processes. This position will also review billing edits and correct claims. The successful candidate will work closely with patients, physicians, and insurance companies to ensure that accurate and timely payments are received, and outstanding balances are collected.

Responsibilities

• Works and/or maintains every account in the assigned AR in the 45+ day categories.
• Reviews EOBs within a two-week turnaround.
• Documents accurate collection activity in the collection tracking notes.
• Evaluates status of accounts and prioritizes collection action (letters, phone calls, staff assistance).
• Calls on outstanding balances due from carriers in a timely manner.
• Telephone, interview, and counsel patients on outstanding self-pay balances.
• Responds to incoming telephone or mail inquiries in a prompt, timely manner.
• Completes write-off adjustment forms for accounts that need review.
• Review claim edit failures and correct billing for clean claim submissions.
• Advise Supervisor of any unusual collection accounts as they become delinquent or are in question.
• Prepares daily user reports for Supervisor review and filing along with appropriate notes/documentation.
• Work with other members of the RCM team to ensure clean claims and timely payment.
• Maintains a complete understanding of HCPCS/ICD/CPT oncology coding and specific carrier requirements/knowledge.
• Additional responsibilities may be assigned to help drive our mission of improving the lives of everyone living with cancer.

Required Qualifications

• High school diploma or equivalent required
• Bachelor’s degree preferred
• Minimum of 3 years of experience in medical collections required, preferably in an Oncology healthcare setting
• Radiation Oncology/Proton experience a plus
• Expertise in insurance policies and regulations related to medical billing, including Medicare and Medicaid

Essential Competencies

• Attendance is an essential job function.
• Detailed knowledge of billing, HCPCS, CPT and ICD codes
• Previous commercial collections experience preferred
• Ability to work effectively with all levels of management and other colleagues, demonstrating initiative, mature judgment and customer service orientation.
• Effective verbal and written communications, including active listening skills and skill in presenting findings and recommendations.
• Exceptional Multi-tasking, organizational skills and superb attention to detail.
• Strong analytical skills
• Skill in negotiating issues and resolving problems.
• Excellent customer service skills.
• Proficient in the use of end-user computer applications regarding productivity (MS Word, Excel, Outlook), database and patient billing and other medical information systems.
• Ability to operate various types of office equipment.
• Must possess high degree of professionalism and adaptability.

The above job description is a general overview of the responsibilities and competencies for this role at OneOncology. Specific details may vary based on the needs of the organization. #LI-REMOTE OneOncology was founded by community physicians, for community physicians, with the mission of improving the lives of everyone living with cancer and other diseases. Our goal is to enable community medical practices to remain independent and to improve patient access to care in their communities, all at a lower cost than in the hospital setting. OneOncology supports our platform of community medical practices through group purchasing, operational optimization, practice growth, and clinical innovation. Our partner practices comprise approximately 2,300+ providers who care for approximately 1.5 million patients across 20 states.