Billing Generalist

Apex Paramedics, LLC; Denver, Northern (CO, KY); Hybrid; USD 29,000 - 32,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Apex Paramedics, LLC is seeking a Billing Generalist with strong clerical and administrative experience in a fast-paced medical billing environment. The role focuses on insurance verification, medical records, payments, and high-volume inbound calls to support patients and providers.

Office-based in Denver, CO, the position reports to the Executive Director of Reimbursement and requires in-office work Monday through Friday, 8:30 am to 5:00 pm.

Qualifications

• Experience in general medical billing, including insurance verification for Medicare/Medicaid and commercial plans.
• Proficient in handling medical records, payments, and collections.
• Strong verbal and written communication with ability to support patients and representatives.

Responsibilities

• Adhere to HIPAA guidelines and protect patient information.
• Handle high-volume inbound calls with empathy and professionalism.
• Explain billing questions, out-of-network claims, and appeal processes to patients.
• Utilize multiple healthcare systems and websites for billing tasks.
• Process outgoing mail, patient invoices, and HCFA claims submissions.
• Process patient and insurance payments and postings.
• Support other administrative/billing tasks as needed.

Skills

Medical billing

Insurance verification

Medical records

Payments processing

Verbal & written communication

High inbound call volume

Collections

Clerical duties

Job description

Apex Paramedics is seeking a candidate for the Billing Generalist position with exceptional clerical and administrative experience in a fast-paced medical billing environment! A highly qualified employee who has general medical billing experience including insurance verification (Medicare, Medicaid, commercial insurance and supplemental plans), medical records, payments, strong verbal and written communication, high inbound call volume experience, collections, and other clerical duties. The Billing Generalist position will also be responsible for other tasks, including preparation of outgoing mail.

Who you will report to: Executive Director of Reimbursement

Shifts: Monday-Friday 8:30 am to 5:00 pm

Office Location: 1873 W 52nd Ave, Denver, CO 80221

Disclosure: This is not a work from home position and will be required to work in office for all shifts.

Key Responsibilities

• Adhere to federal HIPAA guidelines.
• Willing to take high-volume inbound calls, compassionately and empathetically, towards patients, patient representatives (power of attorney's, legal guardians, and executive estate holders), insurance representatives, law offices, etc.
• Provide key details to patients about billing questions, including out-of-network claims, no contractual agreements with commercial insurance, knowledge of city, county, firehouse-based agencies, and federal guidelines, claim rejections, appeal process, medical records verification, and collections steps.
• Strong knowledge and skills with multiple computer systems and healthcare websites.
• Process outgoing mail, including patient invoices and sending HCFA claims to insurance using printers, stamp machines, and various envelopes.
• Ability to process patient and insurance payments.
• Flexibility with other various administrative/billing/clerical tasks to support fellow co-workers and leadership.

$21 - $23 an hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance