Billing Generalist

Apex-Paramedics; Denver (CO); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Apex Paramedics is seeking a Billing Generalist with strong clerical and medical billing experience for our Denver office. The role requires handling insurance verification, medical records, payments, and high-volume calls in a fast-paced environment.

Reporting to the Executive Director of Reimbursement, you will coordinate billing processes, assist with outgoing mail, and ensure accurate claim submissions while maintaining HIPAA compliance and patient communications.

Qualifications

• Exceptional clerical and administrative experience in a fast-paced medical billing environment.
• General medical billing experience including insurance verification (Medicare, Medicaid, commercial insurance and supplemental plans).
• Strong verbal and written communication skills.
• Experience handling high inbound call volumes and collections.
• Preparation of outgoing mail and related clerical tasks.

Responsibilities

• Adhere to HIPAA guidelines and privacy standards.
• Handle high-volume inbound calls with empathy toward patients and representatives.
• Provide billing information on questions about out-of-network claims and insurance processes.
• Maintain knowledge of multiple computer systems and healthcare websites.
• Process patient and insurance payments accurately.
• Support colleagues with billing and administrative tasks as needed.

Skills

Medical billing

Insurance verification

HIPAA compliance

High-volume calls

Clerical duties

Job description

Apex Paramedics is seeking a candidate for the Billing Generalist position with exceptional clerical and administrative experience in a fast-paced medical billing environment! A highly qualified employee who has general medical billing experience including insurance verification (Medicare, Medicaid, commercial insurance and supplemental plans), medical records, payments, strong verbal and written communication, high inbound call volume experience, collections, and other clerical duties. The Billing Generalist position will also be responsible for other tasks, including preparation of outgoing mail.

Who you will report to: Executive Director of Reimbursement

Shifts: Monday-Friday 8:30 am to 5:00 pm

Office Location: 1873 W 52nd Ave, Denver, CO 80221

Disclosure: This is not a work from home position and will be required to work in office for all shifts.

Key Responsibilities

• Adhere to federal HIPAA guidelines.
• Willing to take high-volume inbound calls, compassionately and empathetically, towards patients, patient representatives (power of attorney's, legal guardians, and executive estate holders), insurance representatives, law offices, etc.
• Provide key details to patients about billing questions, including out-of-network claims, no contractual agreements with commercial insurance, knowledge of city, county, firehouse-based agencies, and federal guidelines, claim rejections, appeal process, medical records verification, and collections steps.
• Strong knowledge and skills with multiple computer systems and healthcare websites.
• Process outgoing mail, including patient invoices and sending HCFA claims to insurance using printers, stamp machines, and various envelopes.
• Ability to process patient and insurance payments.
• Flexibility with other various administrative/billing/clerical tasks to support fellow co-workers and leadership.

$21 - $23 an hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance