Billing & Customer Relations Specialist

Miyares Group, LLC; Coral Gables (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Paid holidays

Professional and supportive work环境

Job summary

Miyares Group, LLC, an established CPA firm, seeks a Billing & Customer Relations Specialist who will manage invoices, AR, and client inquiries in a fast-paced professional services environment.

Responsibilities include billing accuracy, collections support, and maintaining client relationships. English and Spanish communication skills are preferred; CPA firm experience is a plus. Competitive salary and PTO available.

Qualifications

• 3+ years of billing, accounts receivable, customer service, and client relations experience.
• CPA firm or professional services experience preferred
• Strong verbal and written communication skills
• English and Spanish speaking preferred
• Excellent organizational and multitasking abilities
• Proficiency in Microsoft Office, particularly Excel and Outlook
• Experience with accounting or practice management software is a plus
• QuickBooks knowledge required; experience with Thomson Reuters Practice CS is a plus
• Strong attention to detail and ability to handle confidential information
• Competitive salary based on experience

Responsibilities

• Prepare and process client invoices accurately and timely
• Monitor accounts receivable and follow up on outstanding balances
• Answer client inquiries regarding billing, payments, and account status
• Maintain strong client relationships through professional communication and responsive service
• Coordinate with partners and staff regarding billing matters and client accounts
• Process payments and maintain billing records
• Assist with collections while preserving positive client relationships
• Support administrative and client service initiatives as needed

Skills

Billing & AR

Customer relations

Bilingual EN/ES

Microsoft Excel

Attention to detail

Tools

QuickBooks

Thomson Reuters Practice CS

Microsoft Outlook

Job description

About Us

We are an established CPA firm seeking a professional, detail-oriented Billing & Customer Relations Specialist to join our team. This position is ideal for someone who enjoys working with clients, managing billing processes, and contributing to a positive client experience in a fast-paced professional services environment.

Responsibilities

• Prepare and process client invoices accurately and timely
• Monitor accounts receivable and follow up on outstanding balances
• Answer client inquiries regarding billing, payments, and account status
• Maintain strong client relationships through professional communication and responsive service
• Coordinate with partners and staff regarding billing matters and client accounts
• Process payments and maintain billing records
• Assist with collections while preserving positive client relationships
• Support administrative and client service initiatives as needed

Qualifications

• 3+ years of billing, accounts receivable, customer service, and client relations experience
• CPA firm or professional services experience preferred
• Strong verbal and written communication skills
• English and Spanish speaking preferred
• Excellent organizational and multitasking abilities
• Proficiency in Microsoft Office, particularly Excel and Outlook
• Experience with accounting or practice management software is a plus
• QuickBooks knowledge required; experience with Thomson Reuters Practice CS is a plus
• Strong attention to detail and ability to handle confidential information
• Competitive salary based on experience ($55,000 - $75,000)
• Paid Time Off (PTO)
• Paid holidays
• Professional and supportive work environment
• Opportunities for growth and development