Billing & Customer Account Specialist

Agriland FS; Winterset (IA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Pension plan

401(k) with company match

Medical, dental, vision benefits

Paid vacation and holidays

Career development opportunities

Supportive team environment

Job summary

AGRILAND FS is seeking a dependable Billing & Customer Account Specialist to join our Energy team in Winterset, IA. You will ensure accurate customer invoices, document deliveries, and resolve questions to keep daily operations running smoothly.

Ideal candidates have strong attention to detail, are organized, comfortable with learning new software, and can communicate professionally with teammates, vendors, and customers. Prior office or billing experience is a plus.

Qualifications

• Strong attention to detail and data work.
• Organized and able to manage multiple tasks and deadlines.
• Comfortable using computers and learning new software.
• Enjoys solving problems and identifying why something doesn't match.
• Communicates professionally and works well with others.
• Takes ownership of their work and follows through on tasks.
• Has previous office, administrative, billing, bookkeeping, or customer service experience.

Responsibilities

• Prepare and review invoices: Ensure customers are billed accurately for deliveries and services.
• Maintain accurate records: Enter information, review transactions, and make corrections when needed
• Research and solve discrepancies: Identify billing or inventory differences and work with teammates to find solutions.
• Coordinate with others: Communicate with team members, vendors, customers, and delivery specialists to keep daily operations moving.
• Support customer accounts: Assist with billing questions, customized invoices, and reporting.

Skills

Attention to detail

Organized

Data entry

Problem solving

Communication

Ownership

Customer service

Job description

AGRILAND FS is looking for a dependable, detail-oriented individual to join our Energy team as a Billing & Customer Account Specialist. In this role, you'll help keep our fuel business running smoothly by making sure customer invoices are accurate, deliveries are properly documented, and questions are resolved quickly. You'll work closely with team members, vendors, and customers to review information, solve problems, and support daily business operations.

You don't need to be an expert in fuel or energy billing to succeed in this role.

We're looking for someone who enjoys working with details, is comfortable learning new systems, and takes pride in getting things right.

What You'll Do

• Prepare and review invoices: Ensure customers are billed accurately for deliveries and services.
• Maintain accurate records: Enter information, review transactions, and make corrections when needed
• Research and solve discrepancies: Identify billing or inventory differences and work with teammates to find solutions.
• Coordinate with others: Communicate with team members, vendors, customers, and delivery specialists to keep daily operations moving.
• Support customer accounts: Assist with billing questions, customized invoices, and reporting.

What Makes Someone Successful in This Role?

We're looking for someone who:

• Has strong attention to detail and enjoys working with data.
• Is organized and able to manage multiple tasks and deadlines.
• Is comfortable using computers and learning new software.
• Enjoys solving problems and discovering why something doesn't match.
• Communicates professionally and works well with others.
• Takes ownership of their work and follows through on tasks.
• Has previous office, administrative, billing, bookkeeping, or customer service experience.

Experience in office administration, customer service, inventory or data entry is helpful, but a willingness to learn and strong organizational skills are just as important.

Why Join AGRILAND FS?

At AGRILAND FS, you'll be part of a financially stable, growing company that values its employees and provides opportunities to develop professionally.

We offer:

• 100% company-funded pension plan at no cost to you.
• Additional 401(k) with company match.
• Competitive Medical, dental, vision benefits, and more.
• Vacation and Holiday pay.
• Opportunities to learn new skills and grow your career.
• A supportive team environment where your work makes a difference.

AGRILAND FS is an Equal Opportunity Employer.

Must be able to pass all pre-employment testing along with a background check.