Billing Coordinator / Administrative Assistant

Quest Oracle Community; Denver (CO); Hybrid; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Paid Holidays

Room Nights

Job summary

Hyatt Regency Denver at the Colorado Convention Center is seeking a Billing Coordinator / Administrative Assistant to provide administrative support to Event Managers and coordinate on-site billing with our Shared Services team. The role emphasizes customer service, accuracy, and the ability to learn new software.

Ideal candidates will be organized, detail-oriented, and capable of multitasking in a fast-paced environment, contributing to efficient Events, Event Services and Finance operations.

Qualifications

• Friendly demeanor and customer service skills.
• Ability to learn new computer programs and multitask.
• Experience coordinating group billing and post-event reconciliations.

Responsibilities

• Coordinate group payment setup, deposits, and payment schedules.
• Post event reconciliation and adjustments with Hyatt Shared Services.
• Collaborate with Accounts Receivable and Shared Services teams.
• Review group bills and postings; gather supporting documents.
• Support events, event services and finance functions with on-site billing.

Skills

Customer service

Communication skills

Multitasking

Detail oriented

Problem solving

Tools

Opera

Colleague Advantage

Envision

EMS

EAS

Oracle

Micros

Sertifi

Job description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Billing Coordinator / Administrative Assistant at the Hyatt Regency Denver at the Colorado Convention Center must be a highly motivated individual who is eager and ready to accept additional responsibilities when needed.

This position is responsible for providing administrative support to a team of Event Managers including coordinating onsite billing support in conjunction with our Billing Shared Services support.

The ideal candidate has a friendly demeanor, the ability to learn new computer programs, can multitask complete projects in a timely manner, detailed oriented, organized and diligent. This person should demonstrate exceptional customer service and problem-solving skills and embodies the Hyatt Values.

This position provides an overview to all functions in the events department. Previous experience in Opera, Colleague Advantage, Envision, EMS, EAS, Oracle, Micros and Sertifi is preferred. This position supports the smooth and efficient operations of Events, Event Services and Finance Functions.

Our Values: Empathy / Wellbeing / Respect / Integrity / Experimentation / Inclusion

Hyatt Regency Denver is seeking colleagues with unmatched service. We care for people so they can be their best.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Qualifications

Qualifications for this position:

• A true desire to satisfy the needs of others in a fast-paced environment
• Utilizing refined verbal and written communication skills with clients
• Assisting manager in establishing group payment setup, deposit and payment schedule, post event reconciliation/ adjustments and tasks related to Hyatt Shared Services team by using established computer applications and systems to include but not limited to supplying supporting documents
• Collaborating with Hyatt Shared Services and Accounts Receivable team
• Coordinate and conduct group bill review with every in-house group
• Posting and reconciling auxiliary / cash sales revenue
• Establishing master account and collecting payment for short-term groups
• Assisting with event manager's expense reports and providing supporting documents to finance
• Other administrative responsibility to support the events team

Benefits available with this position

• Medical/ Dental/ Vision Insurance after 30 days
• Free basic Life Insurance after 30 days
• Free basic Short-Term Disability after 30 days
• Eligible to participate in a Flexible Spending Account after 30 days
• Vacation/ Sick Days
• 8 Paid Holidays
• 1 Floating Holiday per calendar year
• Complimentary Room Nights 12 per calendar year after 90 days
• Employee/Friends & Family Rate Room Nights
• Employee may elect to contribute a 401k after 30 days or Retirement Savings Plan
• Employee may elect to contribute to a Stock Purchase Plan (ESPP) 5% discount
• Employee may elect to contribute to the 529 Education Savings Plan
• Jury Duty
• Bereavement Pay
• Complimentary parking in hotel garage
• Free Eco-Pass for RTD transportation
• Complimentary meal in High Plains
• Use of Employee Assistance Program (EAP)

The rate for this position is $23.00 / hour

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.