Billing Coordinator

ABACUS; United States; Remote; USD 16,000 - 31,000; Part time

Job summary

ABACUS is seeking a Billing Coordinator to join the billing team and support accurate invoicing for clients. The role reports to the team leader and emphasizes analytical rigor and strong people skills.

You will collaborate across departments and with clients, drive process improvements in billing, and contribute to ongoing projects in a growing IT services business.

Qualifications

• Experience in billing and client invoicing.
• Proficient in Excel for data analysis and validation.
• Familiar with billing systems and processes.
• Collaborates effectively with cross-functional teams.
• Adaptable to a fast-changing business environment.

Responsibilities

• Part Time - 15 to 30 hours per week on a set schedule.
• Communicate with teams to answer billing questions and handle client inquiries.
• Clean & validate data to produce monthly billing reconciliation reports.
• Perform monthly invoice variance analysis by customer and product.
• Prepare and send invoices to clients.
• Create SOPs and job aids for billing processes.
• Assist in migration of billing management to Business Central.
• Verify success through data analysis and visual checks.
• Support ad-hoc projects and reporting as required.

Skills

Positive attitude

Attention to detail

Strong communication

Analytical skills

Flexibility

Excel skills

Dynamics BC

Job description

Job Summary

As a Billing Coordinator, you will play an important role on our billing team, reporting to the team leader. You will use your analytical skills, attention to detail and people skills to ensure correct invoicing to our clients. You will collaborate cross-functionally, both internally and with clients, to answer billing related questions, drive process improvements related to billing and contribute to ongoing projects. This is a great opportunity for an experienced IT billing specialist looking to make an impact in a successful, rapidly-growing IT services business.

Responsibilities (including but not limited to)

• Part Time - 15 to 30 hours per week on a set schedule
• Communicate with teams across the organization to get answers to questions that relate to billing, and respond to client billing questions submitted via billing ticket board
• Clean & validate data to produce monthly billing reconciliation report, which is a critical step in our monthly recurring revenue billing process
• Complete monthly invoice variance analysis by customer and product
• Prepare and send invoices to clients
• Creating SOP and job aids
• Assist in migration of billing management and data from ConnectWise to Business Central
  • Verify success quantitatively through data analysis and visually by manual stare-and-compare inspection of nonconforming
  • Other testing tasks as directed by Project Management
• Ad-hoc projects and reports as required

Skills

• Positive attitude
• Attention to detail
• Strong communication and customer services skills
• Excellent analytical and problem-solving skills
• Flexible - comfortable in a dynamic, rapidly-changing business environment
• Intermediate Excel skills
• Experience with Dynamics Business Central is a plus