Billing Coordinator

CARES; New York (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

CARES is seeking a billing support specialist to join our team in New York. You will process timesheets daily, collect data, and enter it into our billing system promptly, ensuring accuracy and timely submission to insurers.

You will also prepare documents for state audits, compare data with session notes, maintain clean billing records, and resolve discrepancies quickly. Strong communication and MS Office skills are essential to success.

Qualifications

• Excellent verbal and written communication with internal and external customers.
• Computer proficiency in MS Office (Word, Excel and Outlook).
• Ability to perform under pressure, meet deadlines, and provide exemplary customer service.
• Associate's or Bachelor's Degree preferred; no prior experience required.

Responsibilities

• Process timesheets daily.
• Collect data and enter into billing system accurately.
• Prepare documents for state audits.
• Compare data between billing system and session notes; bill to correct insurer.
• Maintain accurate billing records and reports.
• Resolve discrepancies in a timely manner.
• Maintain compliance with company policies and procedures.

Skills

Communication skills

MS Office

Work under pressure

Independent worker

Education

Associate's or Bachelor's Degree preferred

Tools

MS Office suite (Word, Excel, Outlook)

Job description

Essential Duties and Responsibilities:

• Process timesheets on a daily basis.
• Collect data and enter the information accurately into our billing system promptly.
• Prepare documents for state audits.
• Compare data between the billing system and session notes; ensure all information is accurate and billed out to the correct insurance company.
• Maintain accurate billing records and reports.
• Resolve any discrepancies in a timely manner.
• Perform related duties as assigned by supervisor.
• Maintain compliance with all company policies and procedures.

Education and/or Work Experience Requirements:

• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
• Computer proficiency (MS Office – Word, Excel and Outlook)
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
• Associate's or Bachelor's Degree preferred. No prior experience is necessary.

Physical Requirements:

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
• Must be able to lift and carry up to 35 lbs.
• Must be able to talk, listen and speak clearly.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

The mission of CARES is to assist children and adults with intellectual/developmental disabilities (ID/DD) and/or mental health conditions and their families, in particular, from under-served multilingual communities, access information, obtain resources and services.