Billing Coordinator

Veolia North America, LLC; Middleton (MA); On-site; USD 29,000 - 41,000; Full time

Job summary

Veolia North America, LLC is seeking a detail-oriented billing specialist in Middleton, MA to bill customers quickly and accurately after receiving all required documentation. The role emphasizes precise invoicing and coordination with the Technical Customer Advisor.

You will match manifests to original job requests in RPM, escalate issues when needed, and respond to billing queries. Strong numeracy and organizational skills are essential for timely payments and customer satisfaction.

Qualifications

• Invoicing experience and familiarity with billing processes.
• Excellent numerical abilities and strong attention to detail.
• Ability to stay organized and efficient in a fast-paced environment.
• Knowledge of or ability to learn hazardous waste business concepts.
• Collaborate across multiple functions to obtain needed information.

Responsibilities

• Engage with Technical Customer Advisor to confirm job completion.
• Match the manifest with the original job request in RPM and confirm.
• Escalate issues to Technical Customer Advisor for resolution.
• Create and issue invoices to customers.
• Respond to billing queries from customers via the Advisor.

Skills

Invoicing experience

Detail oriented

Numerate

Collaborative across functions

Organized

Education

High School Diploma

Job description

Company Description

Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.

Job Description

Position Purpose:

The position's purpose is to bill customers as quickly and as accurately as possible after receiving all the required documentation.

Primary Duties /Responsibilities:

• Engage with the Technical Customer Advisor to understand when a job has been carried out.

• Match manifest with original job request in RPM. Confirm this with the Technical Customer Advisor.

• Escalate to Technical Customer Advisor for speedy resolution in the event of issues.

• Create and issue the invoice.

• Respond to any billing queries (that would first come through the Customer Technical Advisor).

Qualifications

Education / Experience / Background:

• Invoicing and/ or other financial experience

• Experience of using computer invoicing systems or similar

• Sufficient understanding of waste streams, transportation and disposal or the ability to build this understanding

• High School Diploma

Knowledge / Skills / Abilities:

• Very numerate

• High attention to detail

• Very organized and efficient

• Knowledge of, or ability to build knowledge of, the hazardous waste business

• Able to work collaboratively across different functions and to secure help from colleagues

Additional Information

Pay Range: $21 to $30 per hour

Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement.

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

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