Billing Coordinator

CRG; Georgia; Hybrid; USD 25,000 - 39,000; Full time

Job summary

CRG is seeking an organized Associate Analyst to support transportation billing and accessorial charge coordination. You will review charges from carriers, coordinate with customers for approvals, and help ensure accurate billing and timely payments.

Initially you’ll work with the Detention Team for about two months before transitioning to a team focused on reviewing customer contracts and recovering costs. Strong attention to detail and Excel skills are essential.

Qualifications

• Attention to detail and strong organizational skills.
• Clear written and verbal communication abilities.
• Proficient with Microsoft Office (Excel, Word, Outlook).
• Ability to work independently with minimal supervision.
• Strong time-management and problem-solving capabilities.

Responsibilities

• Review and process accessorial charge requests from carriers.
• Communicate with internal teams, carriers, and customers regarding charges.
• Follow up on customer approvals and payment timelines.
• Verify charges using supporting docs and signed bills.
• Assist with billing and payment processing.

Skills

Attention to detail

Organizational skills

Written communication

Verbal communication

Excel

Word

Outlook

Independent work

Time management

Problem solving

Deadline driven

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Duration: 16-week contract, contract to hire

Schedule: Monday–Thursday in office, Friday remote

Schedule

• Flexible Monday–Thursday hours: 7:00 AM–4:00 PM, 8:00 AM–4:00 PM, or 9:00 AM–5:00 PM
• Friday: Work from home
• Final schedule can be discussed and confirmed before starting

Position Overview

We are seeking an organized and detail-oriented Associate Analyst to support transportation billing and accessorial charge coordination

In this role, you will review additional charges submitted by transportation carriers, communicate with customers regarding approvals, and help ensure accurate billing and payment processing

You will initially work with the Detention Team for approximately two months before transitioning to another team focused on reviewing customer contracts and recovering additional costs

Key Responsibilities

• Review and process incoming accessorial charge requests from transportation carriers
• Communicate with internal teams, carriers, and customers regarding additional charges
• Follow up on outstanding customer approvals
• Review supporting documentation and signed bills to verify charges
• Assist with billing and payment processing
• Review customer contracts to identify opportunities to recover additional costs
• Identify cost-saving opportunities and discrepancies
• Monitor multiple customer accounts while meeting deadlines
• Communicate delays, scheduling issues, late pickups, and late deliveries through email and phone
• Maintain accurate records and support daily team operations

Qualifications

• Strong attention to detail and organizational skills
• Good written and verbal communication skills
• Basic Microsoft Excel, Word, and Outlook knowledge
• Ability to work independently with minimal supervision
• Strong problem-solving and time-management skills
• Ability to manage multiple tasks and meet deadlines
• Comfortable working in a fast-paced environment
• Ability to analyze information and make sound business decisions

Preferred Experience

• Previous logistics, transportation, or freight experience is helpful but not required
• Experience with billing, invoicing, accounting, or administrative support is beneficial
• Basic Excel knowledge is preferred
• Willingness to learn new systems and processes
• Professional, open-concept office environment
• Collaborative team setting
• Training and additional Excel learning resources available
• Manager provides support while allowing employees to work independently

This position offers opportunities for internal career growth and advancement. Previous team members have moved into other departments and management positions

Interview Process

• Initial virtual interview through Microsoft Teams
• On-site interview with the hiring manager and another manager