Billing & Collections Specialist

KDM; Cincinnati (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

KDM is seeking a Billing & Collections Specialist in Cincinnati, OH to manage customer invoicing, AR balances, and collections. The role requires accuracy, collaboration with internal teams, and strong Excel/billing software skills.

The ideal candidate will be detail-oriented, organized, and capable of prioritizing multiple tasks to ensure timely payments and accurate records.

Qualifications

• High school diploma or equivalent is required.
• 1–3 years in billing, collections, or AR.
• Strong attention to detail and accuracy.

Responsibilities

• Billing & invoice processing for customers.
• Accounts receivable management.
• Collections and payment follow-up.
• Aging report monitoring.
• Dispute resolution and account reconciliation.
• Payment posting and recordkeeping.
• Cross-department coordination.

Skills

Accounts Receivable

Billing

Collections

Invoice Processing

Excel

Communication

Time Management

Detail Orientation

Education

High school diploma

Associate's degree

Tools

ERP software

Billing software

Job description

Position:Billing & Collections Specialist

Location: Cincinnati, OH

Job Id:538

# of Openings:1

The Billing & Collections Specialist is responsible for generating accurate customer invoices, monitoring accounts receivable balances, collecting outstanding payments, and resolving billing discrepancies. This role partners closely with customers and internal departments to ensure timely payment, maintain positive business relationships, and support the overall financial health of the organization. The ideal candidate is detail-oriented, organized, and comfortable handling both billing administration and collection activities.

KEY RESPONSIBILITIES

• Customer Billing & Invoice Processing
• Accounts Receivable Management
• Collections & Payment Follow-Up
• Aging Report Monitoring
• Dispute Resolution & Account Reconciliation
• Payment Posting & Recordkeeping
• Cross-Department Coordination

QUALIFICATIONS

Required

• High school diploma or equivalent.
• 1-3 years of billing, collections, accounts receivable, or related accounting experience.
• Strong attention to detail and accuracy.
• Ability to analyze account information and resolve discrepancies.
• Proficiency with Microsoft Office, including Excel.
• Strong written and verbal communication skills.
• Excellent organizational and time-management abilities.
• Ability to prioritize multiple tasks and meet deadlines.

Preferred

• Associate's degree in Accounting, Business, or related field.
• Experience with ERP, accounting, or billing software.
• Experience in business-to-business collections.
• Experience in a manufacturing or production environment.
• Knowledge of accounts receivable processes and aging reports.
• Experience handling customer payment disputes and reconciliations.

KDM is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity, national origin, disability, or veteran status.