Billing & Collections Associate (Insurance)

Midwest Insurance Company; Springfield (IL); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading insurance provider is seeking a motivated Human Resources Generalist in Springfield, Illinois. This full-time position requires excellent customer service skills, with responsibilities including managing customer inquiries, monitoring accounts, and assisting accounting functions. The ideal candidate will possess a high school diploma, alongside experience in customer service and proficiency in Microsoft Office programs. Strong organizational skills and attention to detail are essential for success in this role.

Qualifications

• 1 year minimum in Telephone Customer Service; 3+ years preferred.
• Strong aptitude for detail and urgency in task completion is needed.
• Ability to work independently and follow direction.

Responsibilities

• Take phone calls from customers and answer their questions.
• Monitor insureds’ receivables and collections daily.
• Prepare various accounting entries and perform accounts payable functions.
• Process and monitor checks for the Claims Division.
• Assist supervisor with special projects.

Skills

Excellent communication skills

Organizational skills

Multi-tasking ability

Detail-oriented

Ability to work under tight deadlines

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

A leading insurance provider is seeking a motivated Human Resources Generalist in Springfield, Illinois. This full-time position requires excellent customer service skills, with responsibilities including managing customer inquiries, monitoring accounts, and assisting accounting functions. The ideal candidate will possess a high school diploma, alongside experience in customer service and proficiency in Microsoft Office programs. Strong organizational skills and attention to detail are essential for success in this role.