Billing & Collection Specialist

Avēsis; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company is seeking a Billing & Collection Specialist to manage invoicing and collections. This role requires attention to detail and strong customer service skills, with responsibilities including generating invoices and resolving billing discrepancies. Ideal candidates will have a high school diploma and at least 2 years of relevant experience.

Qualifications

• Minimum of 2 years experience in billing, collections, or accounts receivable.
• Reliable internet connection for remote work.

Responsibilities

• Generate accurate and timely invoices using the system and manual inputs.
• Investigate and resolve disputes or discrepancies related to invoicing or payments.
• Monitor customer accounts for outstanding balances and overdue payments.

Skills

Attention to detail

Customer service

Time management

Education

High School Diploma or equivalent

Associate degree in accounting or finance

Job description

Join us for an exciting career as a Billing & Collection Specialist at Avēsis.

Our Promise: Through skill-building, leadership development, and philanthropic opportunities, we provide avenues to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

This role involves generating accurate invoices, resolving billing discrepancies, and collaborating with clients to address inquiries. The Billing & Collections Specialist reports to the Finance Operations Accounting Manager and supports accounts receivable management. You will work with both internal and external customers to resolve billing and cash application questions. The ability to understand system-generated bills and explain the calculation logic is critical.

Responsibilities:

1. Generate accurate and timely invoices using the system and manual inputs.
2. Manage multiple billing tasks and deadlines efficiently.
3. Monitor customer accounts for outstanding balances and overdue payments.
4. Identify delinquent accounts and initiate collections.
5. Investigate and resolve disputes or discrepancies related to invoicing or payments.
6. Collaborate with clients to address billing inquiries and provide excellent customer service.
7. Process payments and reconcile accounts receivable regularly.
8. Coordinate with other departments for billing information.
9. Participate in process improvements for billing and collections.
10. Manage the team mailbox, organize requests, and ensure timely responses.
11. Support audit requests as needed.

Qualifications:

• High School Diploma or equivalent; Associate degree in accounting or finance preferred.
• Minimum of 2 years experience in billing, collections, or accounts receivable.
• Reliable internet connection (50 Mbps download, 10 Mbps upload) for remote work.

Additional Information:

• FLSA Status: Hourly/Non-Exempt
• Salary Range: $16.68 - $32.59/hour
• Bonus: Annual Hourly Incentive Plan (AHIP)

Important Notice:

Beware of fraudulent activity claiming to be from Avesis. We will never ask for purchases, personal information, or send unsolicited offers. Verify communications and contact [e-mail] if unsure.