Billing & Claims Specialist

NEO Surgical Group LLC; Orlando (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

NEO Surgical Group LLC is seeking a Billing Specialist to join our busy billing department. The ideal candidate will handle phone communications with insurance companies, patients, and attorneys to resolve billing issues and expedite claims processing.

Responsibilities include handling EOBs, denials, and insurance communications, scanning and organizing documents in Athena, and ensuring timely follow-up. Strong communication and organizational skills are essential.

Qualifications

• Experience in medical billing or healthcare administration preferred.
• Experience handling insurance claims, denials, and appeals preferred.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• High attention to detail and accuracy.
• Ability to multitask and work independently in a fast-paced environment.
• Proficient with Microsoft Office and digital document management.

Responsibilities

• Receive, review, organize, and distribute incoming billing correspondence.
• Process EOBs, denials, payment notifications, attorney correspondence, and insurance communications.
• Scan, upload, and maintain documentation in Athena and other designated systems.
• Track and log all incoming billing-related communications.
• Maintain organized digital and physical filing systems.
• Identify urgent issues requiring immediate attention and escal appropriately.
• Contact insurance companies regarding claim status, denials, underpayments, and missing information.
• Communicate with patient attorneys and other involved parties regarding billing matters.
• Conduct regular outbound calls to expedite claim resolution.

Skills

Communication

Organization

Attention to detail

Time management

Multitasking

Microsoft Office

Tools

Microsoft Office

Job description

NEO Surgical Group LLC is seeking a Billing Specialist to join our busy billing department. The ideal candidate will handle phone communications with insurance companies, patients, and attorneys to resolve billing issues and expedite claims processing.

Responsibilities include handling EOBs, denials, and insurance communications, scanning and organizing documents in Athena, and ensuring timely follow-up. Strong communication and organizational skills are essential.