Billing Associate II - REMOTE

Ryder System, Inc.; Alpharetta (GA); Remote; USD 45,000 - 69,000; Full time

Job summary

A leading logistics company is looking for a Billing Associate II to manage complex billing tasks including transaction maintenance and customer service support. The successful candidate will collaborate across departments to improve billing processes and maintain compliance, requiring strong analytical skills and experience in corporate vehicle insurance. This role offers opportunities for growth within a dynamic work environment.

Benefits

Comprehensive health and welfare benefits

Paid time off for vacation, illness, and family leave

401(k) retirement savings plan

Qualifications

• Four years or more experience in Corporate Vehicle Insurance with a High School Diploma.
• Three years or more experience in Corporate Vehicle Insurance with an Associates degree preferred.
• One year or more experience in Billing, Receivables, Customer Service, Collections, Payables or other financial support role with a Bachelor's degree preferred.

Responsibilities

• Responsible for Ryder's billing tasks, including Peg maintenance and transaction maintenance.
• Develop and maintain protocols, desk procedures, and internal control documentation.
• Evaluate and advise on accounts that need to be escalated.

Skills

Strong technical aptitude

Problem solving

Customer relationship building

Time management

Verbal communication

Written communication

Education

H.S. diploma/GED

Associate's degree in General Business, Finance, Accounting or related field

Bachelor's degree in General Business, Finance, Accounting or related field

Job description

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

Job Description :

SUMMARY

The Billing Associate II is responsible for the billing tasks of Ryder's non contractual bill backs, including Peg maintenance, repairs, transaction maintenance, fuel, and other miscellaneous services, that require a more complex approach. This Specialist collaborates with Sales, Operations, and IT ensuring services contracted are optimal for standard and non-standard billing processes. The position will recommend modifications to billing processes to resolve situations and will contribute to the completion of organizational projects and goals

ESSENTIAL FUNCTIONS

Review Certificates of Insurance to meet compliance criteria, Evaluate and advise on accounts that need to be escalated to pre-default and stop loss, training team and field partners, update training manuals, research and approve customer adjustments, and other miscellaneous Ryder services

The subject matter expert for transactional billing functions and issues, supporting the internal and external customers within our business processes.

Develop and maintain protocols, desk procedures, training guides, and internal control documentation.-

Serve as a key contact for interpreting certificate requirements for WNS (off-shore vendor), account managers, and claims personnel.

Maintain and report on weekly and monthly metrics related to pre-default accounts.

ADDITIONAL RESPONSIBILITIES

Supports Ryder in projects to include department, SSC, division and corporate initiatives

Recommends improvement to departmental and or SSC procedures and protocols

Performs other duties as assigned

EDUCATION

H.S. diploma/GED

Associate's degree in General Business, Finance, Accounting or related field preferred.

Bachelor's degree in General Business, Finance, Accounting or related field preferred.

EXPERIENCE

Four (4) years or more experience in Corporate Vehicle Insurance with a High School Diploma

Three (3) years or more experience in Corporate Vehicle Insurance with an Associates degree preferred

One (1) year or more experience in Billing, Receivables, Customer Service, Collections, Payables or other financials support role with a Bachelor's degree preferred

SKILLS

Possesses strong technical aptitude. Requires full use and application of relevant principles, theories, concepts and techniques. Functional/Technical skills

Demonstrates a high commitment to quality. Must have decision quality, approachability, composure and creativity

Ability to build strong customer relationships.

Highly thorough and dependable. Integrity and trust

Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).

Demonstrates problem solving skills. Advanced Problem Solving skills

Demonstrates time management and priority setting skills.

Strong verbal and written communication skills.

Ability to work independently and as a member of a team.

Flexibility to operate and self-driven to excel in a fast-paced environment.

Capable of multi-tasking, highly organized, with excellent time management skills.

Ability to analyze and solve problemsDetail oriented with excellent follow-up practices

KNOWLEDGE

Basic understanding of Certificates of Insurance (Corporate Vehicle) , controls and metrics; intermediate level.

LICENSES

TRAVEL

1-10%

Pay range for this role 45,800.00 - 68,700.00

Job Category: Credit & Collections

Compensation Information :

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type :

Salaried

Minimum Pay Range:

$60,000.00

Maximum Pay Range:

$60,000.00

Benefits Information:

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [e-mail] or 800-793-3754.

Current Employees :

If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

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