Billing Associate

Victor; Victorville (CA); On-site; USD 31,000 - 43,000; Full time

Benefits offered by this job

Low-cost Medical, Dental and Vision

Retirement Savings Plan (403B)

Paid Holidays and PTO

Mileage Reimbursement

Tuition Assistance

Employee Referral Bonus

Job summary

Victor is seeking a Billing Associate to provide comprehensive billing services under the supervision of the Billing Supervisor. The role emphasizes accurate data entry, timely processing, and cross‑functional coordination with site and fiscal teams.

Key duties include monthly eligibility checks, reporting, and resolving billing issues, with opportunities for growth through ongoing training and internal promotions.

Qualifications

• High school diploma or GED required.
• Two years of administrative support including billing systems experience preferred.
• Must have a valid California driver’s license and auto insurance.

Responsibilities

• Communicate with site and fiscal personnel professionally to align tasks with site processes.
• Solve problems and resolve low-to-moderate complexity billing issues.
• Enter services, adjustments and related data into billing software daily.
• Ensure initial client information is entered into the billing system.
• Perform monthly eligibility checks and route issues to Billing Supervisor.
• Access and interpret financial reports for billing and statistics.
• Document and report billing issues to the Billing Supervisor promptly.
• Perform complex reconciliation processes.

Skills

Billing systems experience

Education

High School diploma or GED

Job description

Why Victor?

• Learning Organization: Victor provides the best training for new grads and clinicians looking to begin their career!
• Leadership Development: Victor provides employees leadership training and promotes within! Many of our executive leadership team have been promoted from entry-level positions!
• Reimbursements: Victor provides reimbursements for license registration fees, CEUs, travel, internet/cell phone usage and more!
• Loan Forgiveness: Victor employees can apply for Public Service Loan Forgiveness!

Why Victor?

• Learning Organization: Victor provides the best training for new grads and clinicians looking to begin their career!
• Leadership Development: Victor provides employees leadership training and promotes within! Many of our executive leadership team have been promoted from entry-level positions!
• Reimbursements: Victor provides reimbursements for license registration fees, CEUs, travel, internet/cell phone usage and more!
• Loan Forgiveness: Victor employees can apply for Public Service Loan Forgiveness!

Job Summary

Under the direction of the Billing Supervisor, the Billing Associate is responsible for providing billing services to the Agency.

Essential Functions

• Communicates effectively with appropriate site and fiscal personnel in a professional manner regarding assigned tasks that integrate with site processes.
• Problem solves and provides resolution to problems with low to moderate complexity regarding billing processes.
• Enters services, adjustments, and related data elements into the appropriate billing software efficiently and accurately daily.
• Assures entry of initial client information into the appropriate billing software.
• Performs monthly eligibility checks and routes issues with eligibility to Billing Supervisor.
• Accesses and interprets financial reports as needed for statistical and billing information.
• Gathers, documents, and reports billing issues or outcomes to Billing Supervisor in an appropriate timeframe.
• Performs complex reconciliation process.

Minimum Required Education and Experience

• High School or general education degree (GED).
• Two years of administrative support including experience with billing systems.

Position/Program Requirements

• Must possess a valid California driver's license, personal automobile insurance and driving record that meets the standards outlined in the Agency’s Personnel Policy: Motor Vehicle Operating Standards.
• Must be physically and mentally fit in accordance with the Agency’s Personnel Policy: Physical Fitness Standards and Examinations. Must be willing to complete a Tuberculosis (TB) test and drug screening test.
• Must complete a personal background investigation conducted by the State of California.

Physical Requirements

• Have an adequate range of body motion and mobility to work in a residential, office or outdoor environment including standing and walking (even and uneven surfaces), alternating between standing and sitting for extended periods of time, bending, kneeling, twisting, reaching balancing and occasional carrying and lifting up to 25 pounds occasionally, and up to 10 pounds frequently.
• Must be able to sit for prolonged periods of time.

Compensation

• Pay Range: $22.59/per hour - $31.05/ per hour (actual salary is dependent on verification of applicable experience above the minimum qualifications for the role)

Benefits

• Low-cost Medical, Dental and Vision
• Life Insurance plan for employee and family
• 9 Paid Holidays, PTO, and Sick Pay
• Mental Health Day
• 5 Bereavement Days
• 3% Annual Salary Increases
• Costco Membership (Gold Star)
• Retirement Savings Plan (403B)
• 100% Employer Funded Retirement Plan
• Employee Assistance Program
• Mileage Reimbursement (.76¢ per mile)
• Working Advantage Discount Program
• Verizon Wireless Discount
• Tuition Assistance
• Employee Referral Bonus Program