Billing Associate

Jockey International, Inc.; Mocksville (NC); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision, life and disa

401k retirement plan with matching

Paid vacation and holidays

Tuition Reimbursement

Employee appreciation events

Product discounts

Temperature controlled environment

Job summary

Jockey International, Inc. is seeking a Billing Associate for its National Distribution Center in Mocksville, NC. The role will ensure orders for assigned accounts ship correctly and on time, and support the Billing Office in related tasks.

As a Billing Associate, you will manage bills, coordinate with Shipping, and handle queries to resolve order issues, while maintaining accurate records and timely communication with internal teams.

Qualifications

• High School Diploma required.
• Minimum 1 year clerical experience, preferably in Billing.
• Ten-Key entry with strong PC skills.
• Excellent communication, organization, and time management.
• Proficient with Microsoft Office (Excel, Word, Outlook).

Responsibilities

• Run daily account queries to determine what is shipped for assigned accounts.
• Communicate shipping issues to the layout department for resolution.
• Review purchase orders and prepare transportation for start ship date.
• Provide Bills of Lading and Transportation information to Shipping Department.
• Obtain special shipment information from Customer Service at Corporate HQ.
• Complete shipping duties for irregulars and ensure orders are packed, weighed, and shipped promptly.
• Receive canceled orders, remove them from the system, and notify Shipping.
• Run queries to find problem orders: skipped, lost, off BOL, or missing packing slips.

Skills

Ten-Key entry

Excellent communication

Organization

Time management

Clerical experience

Education

High School Diploma

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Jockey is seeking a Billing Associate for it's National Distribution Center in Mocksville, NC.

The Billing Associate will be responsible for ensuring all orders for assigned accounts ship correctly and in a timely manner and will be responsible for other duties associated with the Billing Office.

Jockey is a family-owned company that has been producing quality products for 150 years. We pride ourselves on innovation, people emphasis, integrity, customer focus, and quality. Jockey associates see the dedication to our values shine through in our products, relations with customers and one another, in our training and development, compensation & benefits, and dedication to providing a safe, clean, and fun work-environment for all.

Scope And Responsibilities

• Run account queries to determine what is to be shipped each day for assigned accounts.
• Communicate any shipping issues to the layout department for resolution.
• Review all purchase orders and prepare transportation for the designated start ship date.
• Provide Bills of Lading and Transportation information to the Shipping Department.
• Obtain special shipment information from the Customer Service Department at Corporate HQ.
• Complete all shipping duties related to shipping irregulars by taking orders through the entire system, ensuring that orders are packed and weighed in the system, order is listed on the Bill of Laden and shipped out in a timely manner.
• Receive all canceled orders, pull canceled orders from system and communicate the canceled order with the Shipping Department.
• Run queries several times a day to search out problem orders: skipped or lost orders, orders left off BOL, or orders that do not print a packing slip.

Candidate Requirements

• High School Diploma
• Minimum of 1 yr clerical experience with a strong preference to experience specifically in Billing.
• Ten-Key entry and strong PC skills required.
• Excellent communication, organization, and time management skills required.
• Efficient with Microsoft Office products(Excel, Word, Outlook) required.

Benefits

• Medical, dental, vision, life and disability insurance
• 401k retirement plan with a generous matching contribution
• Paid vacation plus holidays
• Tuition Reimbursement
• Employee appreciation events
• Product discounts and employee sales
• Temperature controlled work environment

Applications without work history or resume will not be considered.