BILLING ASSOCIATE

Callen-Lorde Community Health Center; Chelsea (NY); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Low-cost medical plan

Dental insurance

Vision insurance

Life insurance (no cost)

Disability insurance

Flexible Spending Account

Tuition Assistance

Commuter benefits

Paid time off

403B retirement savings plan

Job summary

Callen-Lorde Community Health Center is seeking a Billing Associate to join our patient accounts team in Chelsea, NY. You will help ensure accurate billing for our diverse patient population and support timely reimbursements.

The role requires at least a high school diploma with 1+ year of medical billing experience; familiarity with ICD-10 and CPT4 is a plus. The position is full-time, daytime shifts with a comprehensive benefits package.

Qualifications

• Strong Internet, PC, and spreadsheet skills.
• Excellent interpersonal, written, and oral communication skills.
• Demonstrated leadership and administrative/organizational skills.
• Ability to work with diverse populations.

Responsibilities

• Lead billing contact with medical staff to ensure timely account generation and reimbursement.
• Maintain accurate patient flow through medical, behavioral health, and dental financial systems.
• Provide customer service to patients regarding billing and insurance questions.
• Handle the billing cycle: verification/authorization, claims entry, processing, re-billing, corrections, and reconciliation.
• Stay up-to-date on billing regulations and procedures.

Job description

Job Details

Job Location: Corporate/Administrative Office - Chelsea - New York, NY 10011

Position Type: Full Time

Education Level: High School

Salary Range: $24.50 - $24.50 Hourly

Travel Percentage: Negligible

Job Shift: Day

Job Category: Health Care

About Us

Callen-Lorde is the global leader in LGBTQ+ healthcare. Since the days of Stonewall, we have been transforming lives in LGBTQ+ communities through excellent comprehensive care, provided free of judgment and regardless of ability to pay. In addition, we are continuously pioneering research, advocacy and education to drive positive change around the world, because we believe healthcare is a human right.

Our Mission

Callen-Lorde Community Health Center provides sensitive, quality health care and related services targeted to New York’s lesbian, gay, bisexual, and transgender communities — in all their diversity — regardless of ability to pay. To further this mission, Callen-Lorde promotes health education and wellness, and advocates for LGBTQ+ health issues.

About the Role

Callen-Lorde is seeking a highly motivated Billing Associate to join our growing patient accounts team. In this critical role, you will play a vital role in ensuring efficient and accurate billing for our patients, contributing directly to our mission of providing exceptional healthcare.

Key Responsibilities

• Act as the lead billing contact, collaborating with medical staff to ensure timely patient account generation and reimbursement.
• Maintain accurate and efficient patient flow through our medical, behavioral health, and dental financial systems.
• Provide exceptional customer service to patients, answering billing and insurance questions with courtesy.
• Handle all aspects of the billing cycle, including:
  • Insurance verification and authorization
  • Treatment plan setup and monitoring
  • Claims entry, processing, re-billing, and corrections
  • Payment entry and reconciliation
  • Overall account maintenance and troubleshooting
• Stay up-to-date on billing regulations and procedures.

Work Schedule

Callen-Lorde is open Monday through Friday. This is a full-time position.

Benefits

Salary will be based on experience and will be accompanied by a comprehensive benefits package including an exceptional low cost medical plan option for you, your spouse/domestic partner and/or your family, dental insurance, vision insurance, no cost life insurance, short- and long-term disability insurance, Flexible Spending Account, Tuition Assistance, commuter benefits, a generous paid time off plan, and a 403B retirement savings plan.

Qualifications

• Bachelor’s degree preferred, high school diploma required
• 1+ year of medical billing experience required
• Strong Internet, PC, and spreadsheet skills
• Knowledge of ICD-10 and CPT4 coding as well as Federal & NY State privacy and billing regulations/laws.
• Knowledge in 3rd party medical insurance eligibility and coverage

Desired Characteristics, Skills

• Demonstrated leadership and administrative/organizational skills.
• Ability to work with diverse populations.
• Excellent interpersonal, written, and oral communication skills.
• Commitment to the mission of Callen-Lorde Community Health Center.