Billing & AR Specialist (Real-Time Resolution)

Interstate Waste Services; Teaneck Township (NJ); On-site; USD 33,000 - 37,000; Full time

Job summary

Interstate Waste Services in Teaneck, NJ is seeking a Financial Services Specialist to be the primary contact for billing, accounts receivable and payment inquiries. You will resolve financial issues in real time, maintain accurate records, and support cash flow objectives while ensuring high customer satisfaction.

The role collaborates with Operations, Billing, Credit, AR and Sales to resolve complex service-related billing matters unique to waste management operations.

Qualifications

• 2+ years of experience in corporate billing, accounts receivable, collections, or finance-related customer support.
• Solid understanding of billing, AR, and payment processes in a corporate finance environment.
• Experience handling customer inquiries via phone and email in a professional setting.

Responsibilities

• Handle inbound customer calls and emails related to invoice questions and payment issues.
• Own customer issues from initial contact through resolution.
• Explain charges, services, adjustments, and payment options clearly.
• Review invoices, account statements, and transaction history.
• Establish and monitor payment plans in line with policy.

Skills

Billing knowledge

Analytical skills

Communication skills

Problem-solving

MS Office proficiency

Tools

Tower accounting system

Vonage

Avaya

BillTrust

Job description

Interstate Waste Services in Teaneck, NJ is seeking a Financial Services Specialist to be the primary contact for billing, accounts receivable and payment inquiries. You will resolve financial issues in real time, maintain accurate records, and support cash flow objectives while ensuring high customer satisfaction.

The role collaborates with Operations, Billing, Credit, AR and Sales to resolve complex service-related billing matters unique to waste management operations.