Billing/AR Representative - Remote

EyeCare Services Partners (ESP); Dallas (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental and optical coverage

401K plan

Paid holidays and generous PTO

Paid parking

Job summary

EyeCare Services Partners (ESP) seeks a full-time Billing/Accounts Receivable Representative in Dallas. The role focuses on ophthalmology billing with attention to AR trends and revenue capture, offering a team-oriented environment and clear career ladders.

Applicants should have 1-2 years of ophthalmology billing and 5+ years in RCM, medical collections, claims processing, or AR. ESP emphasizes inclusion, with robust benefits and supportive leadership.

Qualifications

• 1-2 years of Optometry and Ophthalmology billing experience.
• 3 years of patient collection experience is preferred.
• Advanced Excel skills required and experience with insurance payers.

Responsibilities

• Audit AR balances and ensure payments are exhausted before posting adjustments.
• Audit AR claim reports for timely correction processing.
• Audit cash posting reports and ensure accuracy.
• Audit claims and excessive adjustments to optimize revenue.
• Audit credit balances and resolve discrepancies.
• Interact with insurance payers and use payer websites to resolve claims.
• Collaborate with revenue cycle leadership to identify trends and barriers.
• Maintain professionalism and confidentiality in all duties.
• Support department staff as needed and respond to patient/insurance inquiries promptly.
• Perform other duties as assigned.

Skills

Excel

Communication skills

Patient billing experience

Education

High School Diploma or GED

Tools

NextGen PM/EHR

Windows-based software

Job description

Eyecare Services Partners is searching for a skilled, full-time Billing/Accounts Receivable Representative. Great work hours, No late evenings, no major holidays, a robust benefits package, a team-oriented working environment where you are seen, heard and respected as well as clear, attainable career ladder opportunities.

You must bring at least one to two years of experience in ophthalmology billing and five plus years of RCM, Medical Collections, Claims Processing, or AR experience to be considered for this position.

EyeCare Services Partners (ESP) is creating the nation’s leading eye care services company in both quality and scale by consolidating ophthalmologic and optometric practices and ambulatory surgery centers that are locally dominant and clinically differentiated. Eyecare Services Partners selects best-in-class Ophthalmic and Optometric practices that are focused on essential eye health issues. Our practice groups excel in the utilization of advanced technology and processes to provide safe and optimal outcomes for our practices. ESP and our associated practices represent a community of dedicated leaders, compassionate providers and surgeons, plus highly skilled clinical teams supporting communities and their eye care needs.

All of us at Eyecare Services Partners are committed to inclusion and belonging. We believe today more than ever that creating an environment where everyone can bring their authentic selves to work and make it easy for others to do the same will benefit us all. It isn’t speaking the words, but starts with a culture of caring, listening and service. We would thoroughly enjoy meeting with you and discussing our employment opportunities.

The Billing/Accounts Receivable Specialist Representative position is responsible for evaluating outstanding AR and communicating trends while working to recoup all potential funds. Responsibilities will include but are not limited to performing duties designated by the Revenue Cycle administrator, training staff, resolving targeted AR issues, file appeals, approve adjustments, and ensure maximum revenue capture. This role will reinforce the policies, procedures, protocols, and norms set forth by Eyecare Services Partners.

Responsibilities:

• Audit AR balances ensuring collect payments are exhausted prior to posting adjustments
• Audit AR claim reports ensuring timely correction processing.
• Audit cash posting reports
• Audit claims, excessive adjustments
• Audit credit balances
• Interactive customer service with insurance payers, utilize payer websites determining claim resolution.
• Partner with revenue cycle leadership to resolve trends and barriers limiting effective revenue cycle processes
• Demonstrate professionalism and confidentiality
• Provide assistance within the department as requested
• Respond to all patients and insurance inquiries in a timely manner
• Other duties as assigned

Qualifications:

• Three years of patient collection experience
• Experience with Excel and Windows-based programs.
• Experience in performing tasks that require a basic understanding of accounting and math skills.
• Experience with insurance payers across varied geographical regions.
• Experience NextGen PM/EHR
• Required Experience:
• High School Graduate or General Education Degree (GED)

Required Experience:

• 1 - 2 years of Optometry and Ophthalmology billing expertise
• 1 - 2 years of RCM, Medical Collections, Claims Processing, or AR experience
• Advanced Excel ability.
• Excellent written and verbal communication skills.

In Turn We Will Offer:

• Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401K and short- and long-term disability
• Paid holidays and generous paid time off
• Paid parking where applicable
• Team oriented working environment where you are heard and respected