Billing and Benefit Specialist

New Vitae Inc; Limeport (PA); On-site; USD 42,000 - 56,000; Full time

Job summary

New Vitae Wellness and Recovery is seeking an Entry-level Billing and Benefits Specialist to support our revenue cycle and client benefit coordination. You will ensure accurate billing to payers, timely posting, and resolve benefit and claim issues under the direction of the VP of Business Operations.

The role involves audits, monthly reports, data analysis, and collaboration with admissions and finance to improve processes.

Qualifications

• Associate's degree in business or related field required; bachelor's preferred.
• Minimum 2 years in healthcare billing or related human services field.
• Eligible for PA State Police and FBI clearance.
• Strong Excel and financial system proficiency.

Responsibilities

• Manage billing with third‑party payers to ensure accuracy and timeliness.
• Collaborate with Admissions to verify financial documents and contracts.
• Prepare monthly reports and analyze revenue cycle trends.
• Reconcile petty cash, deposits, and card statements.
• Support internal audits and ensure compliance with procedures.

Skills

Time management

Attention to detail

Excel

Communication

Independent work

Analytical thinking

Confidentiality

PA/FBI clearance

Education

Associate's Degree in Business/Accounting

Bachelor's Degree preferred

Tools

Sage

Job description

Job Title: Billing and Benefits Specialist

Location: Corporate - LIMEPORT, PA 18060

Job Level: Entry

Education Level: High School

Job Category: Health Care

Launch your career path at New Vitae Wellness and Recovery!

Position Summary

The Billing and Benefits Specialist supports New Vitae Wellness and Recovery’s revenue cycle and client benefit coordination functions. This role ensures accurate, timely billing to external payers, consistent payment posting, and resolution of benefit and claim issues. The Specialist also plays a key role in analyzing financial activity, recommending improvements, and supporting systems that enhance accountability and program quality.

Essential Duties and Responsibilities

• Manage billing processes to assigned third‑party payers and funding sources, ensuring accuracy, compliance, and timeliness
• With Admissions Team complete financial vetting, ensure all appropriate documents are collected, and R&B and pharmacy contracts are signed timely
• Participate in the annual rate increase process by developing recommendations, preparing required letters and contract documents, and ensuring Residential & Board (R&B) contract addenda are distributed, executed, and returned in a timely manner
• Perform audits and detailed analysis of petty cash and credit card usage; develop and present recommendations to the Vice President of Business Operations and program leadership to optimize spending and ensure fiscal accountability
• Monitor benefit utilization and troubleshoot complex benefit and claim issues in collaboration with internal teams, external payers, and funding sources
• Generate and interpret monthly reports, identifying trends and making data‑driven recommendations to improve revenue cycle outcomes
• Coordinate and reconcile monthly financial activities, including allowance tracking, petty cash, deposits, and credit card statements
• Ensure that all corporate card and petty cash receipts are received and recorded on the tracker and in Sage
• Disburse petty cash based on pre‑approved amounts
• Ensure all returned petty cash receipts and change reconcile with original amount disbursed
• Verify supporting documentation for reimbursements and ensure compliance with established procedures
• Collaborate cross‑functionally with program and finance teams to identify inefficiencies and implement workflow enhancements
• Prepare audit‑ready documentation and serve as a point of contact for assigned internal financial reviews and audits

Additional Duties and Responsibilities

• Attends staff and departmental meetings, as assigned
• Maintains confidentiality of sensitive financial and client information
• Interacts respectfully and professionally with coworkers, residents, vendors, and visitors
• Abides by all NVWR Policies and Procedures
• Supports and models the NVWR Wellness and Recovery Platform Statements (Mission, Vision, Core Values, Ethical Standards, Service Model, and Leadership Commitments)
• Follows all employee health and safety protocols

Knowledge

• Healthcare billing practices, including Medicaid Waiver, managed care, and government‑funded programs
• HIPAA regulations related to billing and benefits
• Financial reconciliation processes and internal control best practices
• Understanding of payer authorization, denial management, and reimbursement cycles

Skills / Abilities

• Strong time management and organizational skills
• Excellent attention to detail and accuracy
• Proficiency in Microsoft Excel and financial systems
• Effective verbal and written communication
• Ability to work independently and prioritize multiple tasks
• Strong analytical and critical thinking skills
• Ability to maintain confidentiality and adhere to compliance regulations
• Must be eligible for PA State Police clearance and FBI clearance

Qualifications

Education: Mandatory – Associate’s Degree in Business, Accounting, Human Services, or related field. Preferred – Bachelor’s Degree.

Experience: Minimum of 2 years in healthcare billing or a related role in the human services field.

Working Environment

Physical Demands: Able to sit, stand, and walk for periods of time; able to hear ordinary conversation and phone communication; proficient in English both verbally and in writing.

Equipment Operation: Able to operate common office equipment, including a computer and copier/fax.

Hazards of Position: Minimal risk of exposure to blood‑borne pathogens; occasional interaction with clients experiencing emotional or behavioral distress.