Billing and Accounts Receivable Specialist

JEVS Human Services; Philadelphia (Philadelphia County); On-site; USD 40,000 - 48,000; Full time

Job summary

A non-profit organization seeks a Billing and Accounts Receivable Specialist to manage billing and receivables across various services. This entry-level role involves processing billing, handling collections, and maintaining accurate financial records. Candidates should possess a degree in Accounting or relevant experience, and be detail-oriented with strong analytical skills. The position offers a competitive salary and comprehensive benefits, supporting JEVS Human Services' commitment to employee development and inclusion.

Benefits

401(k), with company match

Health, Dental, and Vision coverage

Tuition assistance

Paid vacation and sick time

Holidays

Employee assistance program

Continuing education opportunities

Dress-down Fridays

Qualifications

• Bachelor’s or Associate’s degree in Accounting, Business, or related field, or 3 years of relevant experience.
• Willingness to learn and collaborate with various divisions.

Responsibilities

• Process and submit billing, manage collections for outstanding receivables.
• Analyze billing issues and coordinate with management to resolve discrepancies.
• Prepare account reconciliations and assist in monthly closing of revenue.

Skills

Attention to detail

Analytical skills

Problem-solving skills

Communication skills

Education

Bachelor’s or Associate’s degree in Accounting, Business, or related field

At least 3 years of relevant experience in billing or accounts receivable

Tools

Billing software (Cashe, Pavillio, Carelogic)

Job description

Billing and Accounts Receivable Specialist

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The Home Health and Work Group at JEVS plays a vital role in managing program billing across the organization. The Billing and A/R Associate will collaborate with multiple divisions, engage with all levels of management, and coordinate with Managed Care Organizations (MCOs) and government agencies. This role offers a great opportunity to be an essential part of JEVS' financial operations, ensuring accuracy and efficiency in billing and receivables management. This position requires precision, analytical skills, and a strong understanding of billing processes. A willingness to learn is a must.

Key Responsibilities

Billing Duties:

• Process and submit weekly billing and maintain accurate reports for all related services.
• Handle monthly billing for Private Pay services.
• Manage collections for outstanding receivables across all billed services.
• Process Room and Board Billing transactions.
• Analyze and resolve ineligible billing issues.
• Coordinate with staff and management to address and resolve billing discrepancies.
• Resubmit required billing services as necessary.
• Maintain accurate and up-to-date customer files and records.
• Track insurance eligibility and maintain an updated insurance status list.
• Ensure timely and accurate data entry in billing software, including Cashe, Pavillio, and Carelogic.
• Monitor internal, county, and state systems to ensure fiscal data accuracy.
• Maintain fiscal-related information within Cashe, Pavillio, and Carelogic systems.
  
  

Cashe/Pavillio Solutions Duties

• Assist in reversing claims in Pavillio and Carelogic for rebilling.
• Maintain and troubleshoot the No Status Activities, Failed Activities, and Failed Claims Reports within Cashe, Pavillio, and Carelogic.
• Generate and submit weekly reports to management for corrections.
• Maintain the monthly Aging Report.
  
  

Accounts Receivable Responsibilities

• Retrieve and process collections for all relevant services.
• Apply collections and investigate any related issues.
• Research and reprocess billing denials.
• Process and submit 270 eligibility files from MCO portals.
• Retrieve and review 271 reports from Cashe/Pavillio, escalating issues as needed.
• Prepare account reconciliations and accounts receivable aging analyses.
• Recommend accounts for write-off.
• Provide clerical and analytical support as needed.
  
  

General Duties

• Assist in the monthly closing process of revenue and cash receipts.
• Prepare statistical analyses related to billing and accounts receivable.
• Provide administrative and clerical support as required.
• Perform other duties as assigned.
  
  

Key Attributes

• Highly accurate with strong attention to detail.
• Ability to meet strict deadlines.
• Strong problem-solving skills.
• Effective verbal and written communication skills.
• Collaborative and team-oriented mindset.
• Professional demeanor with excellent interpersonal skills.
• Willingness to learn
  
  

Required Qualifications

• Bachelor’s or Associate’s degree in Accounting, Business, or a related field, OR at least 3 years of relevant experience in billing, cash applications, or accounts receivable. Open to training the right candidate who demonstrates a strong combination of relevant education and experience.
  
  

What’s In It For You

• 401(k), with company match
• Tuition assistance: Available to all employees with at least one year of service, for those enrolled in job-related, accredited, degree or certificate level courses
• Health, Dental, and Vision coverage
• Ample paid vacation and sick time
• 10-12 paid holidays per year
• Pre-tax commuter benefits
• Continuing education, professional development opportunities, retreats, and training
• Annual holiday party and office outings
• Wellness workshops and activities and access to the Employee Assistance Program
• Dress-down Fridays
• Employee referral bonus
• Reimbursement of eligible mileage and travel expenses
  
  

The base pay for this position ranges from $40,000 to $48,000 and will vary based on factors such as skills and experience. Base pay is one part of the Total Compensation that JEVS Human Services provides to recognize employees for their work. JEVS provides competitive Benefits; we believe that benefits should support you at work and at home. Please visit the benefits page of our careers site for more details.

At JEVS, we are committed to ensuring all our employees feel included, valued, appreciated and free to be who they are at work. We cultivate a culture where differences are valued, and we are putting resources and attention towards improving employee engagement, retention, and promotion of our talented staff.

Diversity, inclusion, and equity are core principles that guide how we cultivate leaders, build our teams, and create an environment that is the right fit for JEVS Human Services’ employees, our community partners, and the individuals we serve.

For more information about what it’s like to be a part of the JEVS team, visit our careers page at https://www.jevshumanservices.org/careers/

Qualified individuals with disabilities are encouraged to apply; reasonable accommodations will be provided. Please contact your recruiter if you are in need of an accommodation during the interview process.

JEVS Human Services is committed to ensuring equal employment opportunities. The Agency will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person’s gender, gender identity, age, race, color, religion, creed, sexual preference or orientation, marital status, national origin, ancestry, citizenship, military status, veteran status, disability, or membership in any other protected group. Qualified individuals with disabilities are encouraged to apply; reasonable accommodations will be provided.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  Non-profit Organization Management

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