Bilingual Spanish Call Center Agent – PT- Remote WFH After Training

TeamHealth; Knoxville (TN); Remote; USD 10,000 - 60,000; Part time

Job summary

A leading healthcare company is seeking a Bilingual Spanish Call Center Agent for remote work. This part-time position involves assisting patients with billing inquiries in a supportive environment. Embrace the opportunity to make a difference while enjoying flexible scheduling and a sign-on bonus.

Benefits

Sign-On Bonus

Quarterly Performance Incentives

401(k) Retirement Plan

Paid Time Off (PTO)

Health Benefits

Company-provided equipment

Ongoing Training & Professional Development

Qualifications

• High school diploma or GED required.
• Bilingual fluency in Spanish and English is essential.
• Previous customer service experience is a plus.

Responsibilities

• Provide bilingual customer service via phone.
• Assist patients with billing and insurance questions.
• Document all interactions in the system.

Skills

Bilingual fluency in Spanish and English

Excellent communication skills

Listening skills

Typing skills

Multitasking

Comfortable using Microsoft Windows

Education

High school diploma or GED

Job description

Bilingual Spanish Call Center Agent – PT- Remote WFH After Training

Join to apply for the Bilingual Spanish Call Center Agent – PT- Remote WFH After Training role at TeamHealth

Bilingual Spanish Call Center Agent – PT- Remote WFH After Training

Join to apply for the Bilingual Spanish Call Center Agent – PT- Remote WFH After Training role at TeamHealth

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External Job Description And Responsibilities

Remote Bilingual Spanish Customer Service Representative – Full-Time or Part-Time

TeamHealth National Patient Service Center | Work from Home

$750 Sign-On Bonus + Quarterly Incentives

Are you a strong communicator with a passion for helping others? The TeamHealth National Patient Service Center is hiring Remote Bilingual (Spanish-English) Customer Service Agents for flexible, fully remote positions. Whether you're seeking full-time or part-time hours, this opportunity offers meaningful work, a supportive team, and the convenience of working from home.

In this role, you’ll assist patients with billing and insurance inquiries, delivering compassionate and professional service that truly makes a difference.

Position Highlights

• $750 Sign-On Bonus + Quarterly Performance Incentives
• 100% Remote – Work from the comfort of your home
• Live in Knoxville, TN or surrounding area? You’re welcome to work on-site in our office if you’d like
• Company-provided equipment
• Flexible Scheduling – Full-time and part-time options available
  
  

What We Offer

• 401(k) Retirement Plan with discretionary company match (Available to both full-time and part-time employees)
• Paid Time Off (PTO) + 8 Paid Holidays (Full-Time only)
• Comprehensive Wellness Programs – Supporting your physical, emotional, financial, and social well-being
• Ongoing Training & Professional Development
• Health Benefits (Full-Time): Medical, Dental, Vision, Life Insurance, HSA/FSA options
  
  

What You’ll Do

• Provide bilingual (Spanish-English) customer service via phone
• Assist patients with billing, insurance questions, and account resolution
• Research and resolve discrepancies or issues with patient accounts
• Update insurance information and rebill claims as necessary
• Generate and send itemized statements or courtesy claims
• Set up and manage payment plans
• Accurately document all interactions in the system
• Maintain a professional and empathetic tone at all times
• Perform additional administrative duties as needed
  
  

What You’ll Need

• High school diploma or GED
• Bilingual fluency in Spanish and English
• Excellent communication, listening, and typing skills
• Ability to multitask (listen, speak, and type simultaneously)
• Comfortable using Microsoft Windows and computer-based systems
• Previous experience in customer service, call centers, retail, or hospitality is a plus
• Apply today to join the TeamHealth National Patient Service Center—where your skills help make a difference, and your career can thrive in a flexible, remote or in-office environment.
  
  

Requirements

https://www.teamhealth.com/california-applicant-privacy-notice/

Location

Remote

Working Level

Part-Time

Job Category

Healthcare, Insurance, Other

LinkedIn

No

Career Builder

Yes

ID

52168BR

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

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