Billing Analyst at Guild

Schools Worldwide; Denver, Northern (CO, KY); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Guild in Denver, CO is seeking a Billing Analyst to join the billing operations team.

The role focuses on proactive analysis of aged receivables, unapplied credits, and open invoices, while leading collections escalations across partner accounts and reviewing partner contracts for billing variances. You will manage end-to-end cash application, invoicing setup, and documentation, driving process improvements and AI-driven automation.

Qualifications

• Experience analyzing aged receivables and unapplied credits.
• Ability to review contracts for billing variances and onboarding/offboarding workflows.
• Proven track record in end-to-end cash application and payment reconciliation.
• Interest in process improvements and automation, including AI-assisted solutions.

Responsibilities

• Proactively analyze and resolve aged receivables, unapplied credits, and open invoices while leading collections escalations across partner accounts.
• Review new partner contracts for billing variances and manage the full onboarding/offboarding lifecycle, including invoicing setup and accurate documentation.
• Manage end-to-end cash application operations, including check processing, audit-ready recordkeeping, and compliance with internal controls.
• Identify opportunities for process optimization, automation, and documentation improvements in billing operations.
• Champion AI-assisted solutions to reduce manual effort and boost team capacity.
• Ensure accurate and timely processing of tuition, revenue, and employer benefit dollars across Guild's marketplace.
• Investigate and resolve partner and internal inquiries related to invoicing, payments, and billing discrepancies.

Skills

Aged receivables

Cash applications

Invoicing

Process optimization

AI adoption

Job description

Guild is hiring a Billing Analyst in Denver, United States.

Guild operates an education-benefits marketplace connecting employers, learners and education providers. This role sits in billing operations, handling tuition, revenue and employer benefit dollars across that marketplace.

From the role description

• Proactively analyze and resolve aged receivables, unapplied credits, and open invoices while leading collections escalations across partner accounts.
• Review new partner contracts for billing variances and manage the full onboarding/offboarding lifecycle, including invoicing setup and accurate documentation.
• Manage end-to-end cash application operations, including check processing, audit-ready recordkeeping, and compliance with Guild's internal control standards.
• Identify and drive opportunities for process optimization, automation, and documentation improvements across billing operations.
• Champion the adoption of AI-assisted solutions to reduce manual effort and improve team capacity.
• Ensure accurate and timely processing of tuition, revenue, and employer benefit dollars across Guild's marketplace.
• Investigate and resolve partner and internal stakeholder inquiries related to invoicing, payments, and billing discrepancies.