Billing Analyst

Express Employment Professionals - Cincinnati East; McAllen (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

Express Employment Professionals - Cincinnati East is seeking a Billing Analyst to support the company’s billing and invoicing operations. The role requires maintaining accurate billing data, reviewing invoices and documentation, resolving discrepancies, and preparing financial reports for management.

You will work with the Accounting team, warehouse, and other departments to ensure timely invoicing and proper account maintenance.

Qualifications

• High school diploma or GED required.
• 1–2 years of experience in administration, accounting, billing, or related area.
• Some college preferred; degree in Accounting/Finance or related field is a plus.
• Bilingual in English and Spanish required.

Responsibilities

• Analyze billing procedures and identify opportunities for improvement.
• Manage billing for various customer accounts across company warehouse operations.
• Verify with warehouse and other departments that orders have been fulfilled before invoicing.
• Review and adjust invoices and statements as needed.
• Review invoices and receiving documents to ensure billing accuracy.
• Collaborate with other departments to resolve billing discrepancies.
• Investigate and resolve errors related to customer billing and billing reports.
• Prepare reports and meet established billing deadlines.
• Follow company billing procedures, policies, and compliance requirements.

Skills

Attention to detail

Typing

Organization

Multitasking

Customer service

Communication

Teamwork

Problem solving

Education

High school diploma or GED

Some college

Bachelor’s degree in Accounting/Finance or related field (preferred)

Tools

Excel

Word

Outlook

PowerPoint

Job description

BILLING ANALYST

Department: Accounting
Pay Rate: $16.00 per hour
Schedule: Monday–Friday, 8:30 AM–5:30 PM
Employment Type: Full-Time

Position Summary

The Billing Analyst is responsible for supporting the company’s billing and invoicing operations. This position maintains accurate and up-to-date billing information, reviews invoices and receiving documentation, resolves billing discrepancies, and prepares financial and billing reports for management.

The Billing Analyst will work closely with the Accounting team, warehouse, other departments, and customers to ensure billing accuracy, timely invoicing, and proper account maintenance.

Essential Responsibilities

• Analyze billing procedures and identify opportunities for improvement.
• Manage billing for various customer accounts across company warehouse operations.
• Verify with warehouse and other departments that orders have been fulfilled before invoicing.
• Review and adjust invoices and statements as needed.
• Review invoices and receiving documents to ensure billing accuracy.
• Collaborate with other departments to resolve billing discrepancies.
• Investigate and resolve errors related to customer billing, accounts, and billing reports.
• Communicate with customers and internal departments to clarify and resolve billing issues.
• Ensure customer billing accounts are set up correctly according to their requirements.
• Maintain accurate billing records and update company databases as needed.
• Prepare reports and meet established billing deadlines.
• Respond to customer complaints and assist with billing-related concerns.
• Follow company billing procedures, policies, and compliance requirements.
• Follow guidelines and activities related to the QMS (ISO 9001) and CTPAT programs.
• Perform other duties as assigned.

Qualifications

• High school diploma or GED required.
• Some college preferred.
• 1–2 years of experience in administration, accounting, billing, or a related area.
• College diploma or bachelor’s degree in Accounting, Finance, or a related field is preferred.
• Bilingual in English and Spanish required.

Skills & Competencies

• Strong attention to detail and accuracy.
• Good typing and computer skills.
• Strong organizational and analytical abilities.
• Ability to multitask and prioritize responsibilities.
• Strong customer service and communication skills.
• Ability to work cooperatively and effectively as part of a team.
• Proficiency with Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint.
• Ability to work effectively in a fast-paced environment.
• Ability to remain professional and composed when handling stressful or challenging situations.
• Strong problem-solving and decision-making abilities.
• Ability to communicate effectively both verbally and in writing.