Billing Adminsitrator

UG2; San Francisco (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

UG2, based in San Francisco, CA, seeks a Billing Administrator to manage invoicing, data entry, and billing accuracy. The role requires strong numerical skills and proficiency with Excel, with the option to leverage Sage Intacct for onboarding and billing processes.

You will update customer data, review and assemble invoice packages, and ensure proper allocation of billing across departments. Collaboration with operations and other teams will support timely month-end closings and comprehensive

Qualifications

• Excellent numerical and data entry skills.
• Effective communication and interpersonal skills.
• Ability to work independently and prioritize tasks.
• Prior experience with billing processes is a plus.

Responsibilities

• Ensuring accurate onboarding into Sage Intacct for customers.
• Updating customer information as needed.
• Reviewing billing documents for accuracy and completeness.
• Preparing and assembling documentation for billing invoices.
• Ensuring billing is allocated to proper departments.
• Assist operations with billing requests and issues.
• Investigate and resolve billing discrepancies and errors.
• Communicate with operations to answer billing inquiries and resolve payments.
• Collaborate with internal teams for seamless billing and month end closings.
• Maintain documentation of billing activities.
• Generate reports related to billing and accounts receivable.
• Perform special projects from management.

Skills

Numerical skills

Data entry

Attention to detail

MS Excel

Communication

Tools

Sage Intacct

MS Excel

Job description

The Billing Administrator is primarily responsible for job tasks associated with billing, including but not limited to preparing and issuing invoices, verifying billing data, and ensuring billing tasks are completed timely and accurately. The individual must possess excellent numerical and data entry skills, and strong attention to detail. Must have effective communication and interpersonal skills, the ability to work independently, and the ability to prioritize tasks and meet deadlines in a fast-paced environment.

Job Responsibilities

• Ensuring accurate and proper customer onboarding into Sage Intacct.
• Updating customer information as needed.
• Reviewing billing documents for accuracy and completeness, resolving any discrepancies as needed.
• Preparing and assembling documentation to ensure complete billing invoice packages prior to distribution.
• Ensuring all billing is allocated to the proper departments.
• Assisting the operations team in all billing requests and issues.
• Assisting in investigating and resolving billing discrepancies and errors.
• Communicating with the operations team to answer billing inquiries and resolve payment issues.
• Collaborating with internal teams, to ensure seamless billing processes and clean month end closings.
• Maintaining proper documentation of billing activities.
• Generating reports related to billing activities and account receivables.
• Performing special projects delegated from management as needed.

Key Interactions

• Engagement with all leaders and stakeholders.
• Engagement with all employees organizationally as needed.
• Partnership with the Billing Team.

Requirements (Knowledge, Abilities, Skills, And Education And/or Experience

• Proven experience as a Billing Specialist, Admin or similar role.
• Excellent numerical and data entry skills.
• Strong attention to detail and accuracy.
• Proficiency in using MS Excel.
• Experience with billing software Sage Intacct a plus but not required.
• Effective communication and interpersonal skills.
• Ability to work independently and prioritize tasks effectively.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.

Working Conditions And/or Physical Requirements

• Office-based role.
• Attention to detail, organization skills, and the ability to work in various physical positions, including standing, sitting, and walking.

About UG2

Founded in 2012, UG2 is privately held and headquartered in Boston, Massachusetts. At UG2, we set the standard in facility services through our relentless pursuit of innovation and excellence. We take pride in exceeding client expectations and fostering a culture of continuous improvement.

Every team member is integral in shaping our strategy and driving our mission. By embodying our commitment to service excellence, they directly contribute to UG2's growth and our reputation for delivering unparalleled results in a client-focused industry.

#PRO