Billing & Accounts Technician - Hybrid

Waubonsee Community College; Sugar Grove (IL); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Comprehensive benefits with health, 5f

Low-cost medical, dental, and vision

Pension plan through SURS

14 paid holidays

Job summary

Waubonsee Community College is seeking a Student Accounts and Cashier Technician to support student billing activities, payment processing, and account reconciliation on the Sugar Grove Campus. The role emphasizes accuracy, compliance, and responsive service to students and departments.

The position offers a hybrid schedule, detailed policies on PCI compliance, FERPA, and Title IV, with opportunities to contribute to departmental projects and continuous process improvements.

Qualifications

• Associate degree or equivalent with 3+ years in student accounts, cashiering, billing, or AR.
• 2-3 years in student accounts, AR, cashiering, billing or collections.
• Knowledge of GAAP, Title IV regulations, FERPA, cash-management standards.

Responsibilities

• Process third-party billing transactions and maintain account records.
• Audit contracts in partnership with Contracts Compliance team.
• Reconcile third-party accounts and escalate discrepancies.
• Track outstanding invoices and assist with follow-up and collections as needed.
• Maintain accurate billing information and supporting documentation.
• Assist with month-end and year-end reconciliation activities.

Skills

GAAP knowledge

FERPA knowledge

Microsoft Office

Excel

Customer service

Time management

Education

Associate degree in Accounting/Finance/Business Administration/Higher Education Administration

High school diploma with 3+ years related experience

Tools

Ellucian Banner

QuickBooks

Invoicing platforms

Job description

Waubonsee Community College is seeking a Student Accounts and Cashier Technician to support student billing activities, payment processing, and account reconciliation on the Sugar Grove Campus. The role emphasizes accuracy, compliance, and responsive service to students and departments.

The position offers a hybrid schedule, detailed policies on PCI compliance, FERPA, and Title IV, with opportunities to contribute to departmental projects and continuous process improvements.