Billing & Accounts Receivable Supervisor (Full-Time)

Childserve; Johnston (IA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA option

FSA option

Employee Assistance Program

403(b) retirement plan with company 0%

Life and disability insurance

Paid Time Off

Job summary

ChildServe in Johnston, IA is seeking a Billing & Accounts Receivable Supervisor to lead our revenue cycle, ensure accurate billing, timely claim submissions, and precise payment posting in a nonprofit pediatric healthcare setting.

You will supervise billing staff, monitor AR metrics, enforce compliance with Medicaid/HIPAA, and drive process improvements while maintaining strong communication with stakeholders.

Qualifications

• AA/AS in Accounting or Business Administration preferred.
• Three years medical billing experience.
• Experience in nonprofit or healthcare/insurance field preferred.
• Proficiency in Microsoft Excel and Microsoft Office.
• Knowledge of Medicaid rules and HIPAA regulations; strong English communication.

Responsibilities

• Lead revenue cycle operations including billing, claim submissions, posting, collections, and reimbursement optimization.
• Monitor AR metrics, analyze trends, resolve discrepancies, and drive corrective actions.
• Ensure compliance with policies and payer requirements and federal/state regulations.
• Supervise, train, and develop billing staff to maintain high performance.
• Support process improvements and assist with patient account issues and bad debt management.

Skills

Excel proficiency

English communication

Billing knowledge

Analytical skills

Leadership/supervision

Education

AA/AS in Accounting or Business Administration

Tools

Microsoft Office

Billing software

Job description

Lead the charge as our Billing & Accounts Receivable Supervisor! Are you a numbers-savvy leader who loves turning complex billing processes into smooth, successful operations? At ChildServe, we’re looking for someone who can take the reins of our billing activities, keep everything running like clockwork, and make sure our receivables stay on track.

How You’ll Make an Impact

• Lead revenue cycle operations, ensuring accurate billing, timely claim submission, payment posting, collections, and reimbursement optimization.
• Monitor billing performance and accounts receivable metrics, analyze trends, resolve discrepancies, and implement corrective actions to achieve department goals.
• Ensure compliance and quality standards by maintaining adherence to company policies, payer requirements, and federal, state, and local regulations.
• Supervise and develop billing staff through hiring, training, coaching, performance management, and engagement initiatives that support retention and high performance.
• Support billing operations and continuous improvement by addressing patient account issues, managing bad debt and collection processes, serving as a backup resource, and recommending process enhancements.

What You’ll Need

• AA/AS in Accounting or Business Administration, preferred.
• Three years medical billing experience. Prefer experience with non-profit, human services, or healthcare/insurance field.
• Computer skills including Microsoft Office, proficiency with Excel, and ability to proficiently learn new software programs.
• Knowledge of Medicaid rules and HIPPA regulations.
• Ability to understand and communicate effectively and professionally in reading, writing, and speaking the English language.

Benefits

• Medical, dental, and vision insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Employee Assistance Program (EAP)
• 403(b) retirement plan with company match
• Life and disability insurance
• Paid Time Off (PTO)

Make a Difference Every Day at ChildServe

• ChildServe partners with families to help children with special healthcare needs live a great life.
• ChildServe is a leading pediatric healthcare provider with Iowa’s only children's specialty hospital, offering a variety of services and programs to meet each child’s unique needs.
• ChildServe’s four key specialty areas include: complex medical care, pediatric rehabilitation, autism and behavioral health, and community-based services. With a coordinated approach to care delivery, services are interwoven and streamlined, so families can address their child’s needs in one location.
• Established in 1928, ChildServe proudly provides more than 30 pediatric specialty services to nearly 6,000 children in Iowa each year.

ChildServe is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email [e-mail]. ChildServe is an Equal Opportunity Employer.