Billing - A/R Follow-Up Representative - (FT)

Madisonhealth; Rexburg (ID); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Dental and Vision Insurance

Flexible Spending Account

Life Insurance

Supplemental Plans

340B Pharmacy Program

Madisonhealth Services Discount

457(b) Retirement Plan

Paid Time Off

Employee Assistance Program

Job summary

Madisonhealth is seeking an entry-level A/R Follow-Up Representative I in Rexburg, ID. This role focuses on timely follow-up of insurance accounts, resolving denials, and ensuring accurate reimbursement under minimal supervision.

Classification: Full Time with a Monday–Friday, 8:30am–5:00pm schedule. Requires basic billing knowledge, strong organization, and HIPAA compliance. Healthcare experience is helpful but not required.

Qualifications

• Basic understanding of medical billing and insurance reimbursement processes.
• Strong analytical and problem-solving skills.
• Ability to interpret EOBs, remittance advice, and payer correspondence.
• Strong computer skills and ability to learn payer websites and billing systems.
• Excellent organizational skills and attention to detail.
• Effective written and verbal communication skills.
• Ability to prioritize workload and meet daily productivity expectations.
• HIPAA confidentiality and independent work capability.

Skills

A/R basics

Medical billing

Analytical skills

Problem solving

EOB interpretation

HIPAA compliance

Communication skills

Data entry

Education

High School Diploma

Job description

The A/R Follow-Up Representative I is an entry-level Accounts Receivable position responsible for timely follow-up on outstanding insurance accounts to ensure accurate reimbursement and resolution of unpaid claims. This position performs basic account research, resolves technical claim issues, identifies payment discrepancies, and works assigned A/R work queues while maintaining departmental productivity and quality standards. The A/R Follow-Up Representative I develops foundational knowledge of payer requirements, denial management, and revenue cycle processes while working under minimal supervision.

Classification: Full Time

Schedule:

• Mon-Fri 8:30am-5:00pm

Required Skills:

• Basic understanding of medical billing and insurance reimbursement processes.
• Strong analytical and problem-solving skills.
• Ability to interpret Explanation of Benefits (EOBs), remittance advice, and payer correspondence.
• Strong computer skills with the ability to learn multiple payer websites and billing systems.
• Excellent organizational skills and attention to detail.
• Effective written and verbal communication skills.
• Ability to prioritize workload and meet daily productivity expectations.
• Ability to maintain confidentiality and comply with HIPAA regulations.
• Ability to work independently while recognizing when issues require escalation.
• Entry-level position; previous healthcare billing, collections, customer service, or insurance experience preferred but not required.
• One year of computer and data entry experience preferred.
• High School Diploma or equivalent.

Benefits & Work-Life

We not only offer comprehensive benefits and work-life programs to secure your future and balance your daily needs but also provide you stellar service for managing these programs through our Benefits Department.

Retirement - Securing your future

• Retirement - 457(b)

Health Benefits - Safe and Secure, Our Promise

• Health Insurance
• Dental and Vision Insurance
• Flexible Spending Account
• Life Insurance
• Supplemental Plans
• 340B Pharmacy Program
• Madisonhealth Services Discount

Paid Time Off

• Long Term Sick - percentage of hrs worked

Work-Life Balance -Employee Assistance Program offers:

• Personal counseling (in-person and virtual)
• Life management services (child and senior care, moving, pets, home repair, disaster support, discounts, etc.)
• Child care referral services
• Lifestyle coaching
• Health and wellness resources
• Support tools for managers
• Onsite and virtual trainings
• Critical Incident Stress Management services when tragedy happens